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Petsmart

Pet Stores
  • 5 ISSUES RESOLVED
  • 942 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Selection 6
  • Convenient 3
  • Grooming salon 2
  • Vet services and the grooming services when delivered 2
  • Variety of products 2

Customers don't like

  • Customer service11
  • Managers or costumer service7
  • Grooming5
  • No accountability5
  • Grooming dept4
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Vca Animal Hospital

Pet Medicine and Veterinary Clinics
  • 0 ISSUES RESOLVED
  • 316 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Personal care and attention 4
  • Best hospital ever 2
  • Speed of records produced 2
  • Veterinarian 2
  • Would highly recommend 1

Customers don't like

  • Overcharging2
  • Unprofessional comments2
  • Treatment decisions made2
  • Unnecessary procedures2
  • Trying to make me commit to procedures1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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