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Petsmart
VCA Animal Hospital

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Petsmart

Petsmart

1.9
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1216 TOTAL REVIEWS
Rank
60 out of 499
in Pet Stores category
Rating Details
Customer service
Price Affordability
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    31
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    05:04
  • ISSUES RESOLVED
    14%
Top Products and Services
1.8
221 reviews
1.7
132 reviews
2.5
97 reviews
VCA Animal Hospital

VCA Animal Hospital

2.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 407 TOTAL REVIEWS
Rank
32 out of 496
in Pet Medicine and Veterinary Clinics category
Rating Details
Customer service
Price Affordability
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    21
  • SUCCESSFUL
    43%
  • AVG CALL DURATION
    02:07
  • ISSUES RESOLVED
    8%
Top Products and Services
1.6
142 reviews
2.5
14 reviews
1.3
11 reviews

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