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Petsmart

Pet Stores
  • 5 ISSUES RESOLVED
  • 894 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $5.3K AVERAGE LOSS
2.0
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Selection 6
  • Convenient 3
  • Blue buffalo 2
  • Vet services and the grooming services when delivered 2
  • Ease of ordering 2

Customers don't like

  • Customer service22
  • Grooming10
  • Management10
  • Managers or costumer service10
  • No accountability9
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Somethingsphishy

Pet Stores
  • 0 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $124 AVERAGE LOSS
2.5
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Great service and excellent quality discus 1
  • Helpful 1
  • Will not let me buy 1
  • You will get money back if you follow their posted guarntee 1

Customers don't like

  • Fish all dead 24hrs3
  • Blocked my emails3
  • Customer service3
  • Refused to help me2
  • Very poor customer help2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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