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Petsmart

Pet Stores
  • 5 ISSUES RESOLVED
  • 951 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
2.0
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Selection 6
  • Convenient 3
  • Grooming salon 2
  • Vet services and the grooming services when delivered 2
  • Variety of products 2

Customers don't like

  • Customer service11
  • Managers or costumer service7
  • Grooming5
  • No accountability5
  • Grooming dept4
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Somethingsphishy

Pet Stores
  • 0 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $119 AVERAGE LOSS
2.3
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Helpful 1
  • How they treated me 1
  • Quality of my fish 1
  • Will not let me buy 1
  • You will get money back if you follow their posted guarntee 1

Customers don't like

  • Customer service4
  • Blocked my emails3
  • Refused to help me2
  • Way i was treated1
  • Way the fish were shipped or the way i was treated1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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