Petsmart vs Puppyfind

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Petsmart

Pet Stores
  • 5 ISSUES RESOLVED
  • 879 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
2.0
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Selection 6
  • Convenient 3
  • Ease of ordering 2
  • Vet services and the grooming services when delivered 2
  • Variety of products 2

Customers don't like

  • Customer service25
  • Grooming11
  • Management10
  • Managers or costumer service10
  • No accountability9

Products by Petsmart

No items

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Puppyfind

Animal Services
  • 0 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $42.3K AVERAGE LOSS
3.4
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Very happy 2
  • Great 1
  • Nothing except the puppy i paid for that i did not get 1

Customers don't like

  • Breeders not reputable or verified3
  • Everything about the service2
  • Ignore attorney letters1
  • Rsa was impossible1
  • No protection to customer1

Products by Puppyfind

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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