PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Petsmart and Pug Life Harness as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Petsmart
Pug Life Harness

Petsmart and Pug Life Harness Overview

Total reviews 1394 86
Company responses 0 0
Issues resolved 8 1

Petsmart and Pug Life Harness Consumer Ratings

Rank
75 out of 432 in Pet Stores category
99 out of 432 in Pet Stores category
Customer service
70 in category
144 in category
Price Affordability
62 in category
73 in category
Discounts and Special Offers
46 in category
54 in category
Website
60 in category
81 in category

Petsmart and Pug Life Harness Rating Details

Customer service
1.5 (492 reviews)
1 (38 reviews)
Reviewer's quote

...Very poor customer service Rude!..

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No customer service. Poor company. No one to contact...

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Price Affordability
2.3 (373 reviews)
2 (27 reviews)
Reviewer's quote

...Had a sign showing colors and prices but also showed names. Labeling on the fish was inconsistent with the signage (I have pictures but no way to attach here), for instance, color showed purple, words said Exotic Bettas, price was $19. 99, color showed orange, words said Premium Bettas, price was $9...

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...They can refund my purchase price if they prefer. I will say I love the harness, other than the buckle that will not stay closed. Very well made other than buckle...

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Discounts and Special Offers
2.2 (371 reviews)
2 (27 reviews)
Reviewer's quote

...They treat us all like we are each so very special. As a caretaker of my cat KiKi, I should know, because I see it all around me whenever I'm in your store. Sometimes I can spend over an hour just watching all your different pets interact with one another or those who are secured for special reasons...

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was sent an text saying my order is on hold, want to know why?r

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Website
2.3 (369 reviews)
1.9 (34 reviews)
Reviewer's quote

I calle today n asked them about price matching n they say they don't Well petsmart website with all the info says you can pricematch, use coupons paper, n electronically. I'm so tired of all the problems i have had with petsmart n everyone afflated to it. I'm sorry about all this I'm just fed up...

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...The website listed only shipping by USPS and said they were in California. Good, should take no more than 10 dyas to get here (Canada). A couple of days ago the website changed to say they no longer offer international shipping, but that's after my harness was apparently shipped from China...

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Petsmart and Pug Life Harness Pros and Cons

Pros
  • Selection
  • Selection of pets and products
  • Convenient
  • Good quality
  • Solid product
  • Good product
Cons
  • Customer service
  • No accountability
  • Managers or costumer service
  • Customer service -no response
  • Customer service and failure to respond or offer resolution
  • Customer service

Petsmart and Pug Life Harness Most Positive Reviews

Top rated reviews
5

I dropped off my dog at 10:25 for a 10:30 appointment, and called at 11:00 to see if the groomer had showed up since she...

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5

My friend and I were out for a walk with my Cairn Terrier on July 13. A German Shepard came out from behind a house at...

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5

I brought my pet to have halloween photo taken at the petsmart on lake mead in henderson nevada.on oct.25th and never...

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5

I've ordered 3 harnesses at different times. I've never had a problem with any of the orders or the harnesses either....

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Petsmart and Pug Life Harness Most Critical Reviews

Lowest rated reviews
1

People should be informed before using the Petsmart PetsHotel at 8695 South Park Meadows Center Drive, Littleton, Colora...

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1

Sent wrong size. Told me to return it first then they’d send another. Told me it was shipped but never arrived and could...

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1

Took my 1 year old dog to Alafaya in Orlando. She is a very sweet tempered poodle/bichon mix. When we picked her up...

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1

I returned a harness and leash which they received 12/21 still no refund. They don’t answer the phone and you can’t...

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Petsmart and Pug Life Harness Latest Reviews

Recent published reviews
5

I used a reptile heating mat which overheated after a few months, blistering and causing the tank to get too hot for my...

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No votes

I have two dogs. one large chocolate Labrador and one blue heeler they both have just backed out of the harness fit...

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No votes

I was driving in back of the Swansea pet smart at approximately 9:45 am and saw someone opening up what looked like...

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1

Wheres my harness?? I bought two harnesses, one was small and one medium. The medium was too large, so I returned it...

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