PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Slomins and Petro Home Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Slomins
Petro Home Services

Slomins and Petro Home Services Overview

Total reviews 227 120
Company responses 0 0
Issues resolved 1 1

Slomins and Petro Home Services Consumer Ratings

Rank
109 out of 330 in Security and Protection Services category
374 out of 1540 in Utility category
Customer service
103 in category
304 in category
Billing Practices
89 in category
267 in category
Reliability
92 in category
291 in category
Value for money
91 in category
303 in category

Slomins and Petro Home Services Rating Details

Customer service
1.2
(109 reviews)
1.2
(57 reviews)
Reviewer's quote

...Customer service are just helpers trying not to get yelled at, there's no other options to get through to management. I'm furious. The price per gallon was not worth this poor service..

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...Like your customer service. He surveyed my property in a very suspicious and concerning way in order to make me feel unsafe, while he was on the phone with someone, then got in his truck and drove away without answering my question. He made me feel unsafe in my own home..

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Billing Practices
1.6
(97 reviews)
1.3
(44 reviews)
Reviewer's quote

This company is a fraud who preys on elderly people who have no idea about technology and starts billing them without their knowledge or consent. They try to make deliveries when people are not home for heating oil they never ordered and had no idea was even coming. They have been harassing my...

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Knowing what I now know I would never recommend using Petro and think they should be investigated for unfair business practices. They force you to sign up for auto delivery if you are desperate or ignorant enough to call them for service, and then lie that you will be charged market rate. By...

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Reliability
1.5
(91 reviews)
1.4
(49 reviews)
Reviewer's quote

I have been calling for 5 days for oil can't get it. Slomins suck.i keep calling now for 5 daysUse petro oil

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When they came to my house to do a cleaning. The guy kept trying to get me out of the room by sending me on errands. I had my son do it instead. Then he tried to put an old part in my burner saying that I needed a new part. He brought in a bucket of old parts. This is not the first time. This...

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Value for money
1.6
(85 reviews)
1.3
(45 reviews)
Reviewer's quote

...a cross with me while telling me what was NOT covered! She spoke to me in a very condescending manner, rather than a professional, polite manner! I pay good money to this company for my oil/heating needs, and want to be treated and spoken to like a valued customer! I was so distraught at her tone, that I told...

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...unprofessional, one technician came same day when this happen, and he just gives us some cherry spray and said like " Good luck with this, some people get money form them, some don't get anything. It could be worst. " WHAAT? So this is not a single case, they do this all the time, pour oil in the wrong house...

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Slomins and Petro Home Services Pros and Cons

Pros
  • No pros
  • Service techs are great
  • I recieived a good price on a scheduled deliver heating oil
  • Them in the beginning
  • All unprofessional and misleading
  • Salesman and price
Cons
  • Customer service
  • Very inaccurate information
  • Run around
  • Extreamly poor customer service - they lack honesty
  • Poor service
  • Uncaring to family needs

Slomins and Petro Home Services Most Positive Reviews

Top rated reviews
5

Slomin's has been great. Great low price on oil and customer service is very nice. I have no complaints. My sales consu...

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5

I go to the Petro in Beaumont everyday because my job is across the street I go to the movie room and I order hot dogs...

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5

Burner mechanics are thorough and professional. Oil deliveries are timely. Customer service has been responsive. I've...

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4

Stuff at petron benta lipis had really bad emotion nama aini and also like {{Redacted}}person skinny male stuff did not...

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Slomins and Petro Home Services Most Critical Reviews

Lowest rated reviews
1

Slomins Alarm company is the worst, since April I am being charged $28.62 for “maintenance fees”, when I called them...

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1

I am totally disatissfied with the lack of service provided. I was told that serviceman would be here from 3-5 pm. I...

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1

I have been calling for 5 days for oil can't get it. Slomins suck.i keep calling now for 5 days
Use petro oil

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1

Called for low oil in tank. Said we had 38 gallons had enough for a couple days. Can you imagine an oil company letting...

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Slomins and Petro Home Services Latest Reviews

Recent published reviews
1

For a 24/7 company, I cannot get a hold of anyone on the phone. There seems to be no emergency line that actually...

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1

When they came to my house to do a cleaning. The guy kept trying to get me out of the room by sending me on errands. I...

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1

norteño me contestan el teléfono y supuestamente yené un contrato para el aseita de la calefacción y ni contestan

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No votes

Russ W.
Stoneham, MA
Jan 4, 2024
This is a most difficult review to write. Petro field service can provide expertise and se...

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