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Slomins vs Petro Home Services
Slomins vs Petro Home Services
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Slomins and Petro Home Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Slomins and Petro Home Services Overview
Total reviews |
227
|
120
|
Company responses |
0 |
0 |
Issues resolved |
1 |
1 |
Slomins and Petro Home Services Consumer Ratings
Rank
109
out of 330 in Security and Protection Services category
374
out of 1540 in Utility category
Customer service
103
in category
304
in category
Billing Practices
89
in category
267
in category
Reliability
92
in category
291
in category
Value for money
91
in category
303
in category
Slomins and Petro Home Services Rating Details
Reviewer's quote
...Customer service are just helpers trying not to get yelled at, there's no other options to get through to management. I'm furious. The price per gallon was not worth this poor service..
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...Like your customer service. He surveyed my property in a very suspicious and concerning way in order to make me feel unsafe, while he was on the phone with someone, then got in his truck and drove away without answering my question. He made me feel unsafe in my own home..
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Reviewer's quote
This company is a fraud who preys on elderly people who have no idea about technology and starts billing them without their knowledge or consent. They try to make deliveries when people are not home for heating oil they never ordered and had no idea was even coming. They have been harassing my...
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Knowing what I now know I would never recommend using Petro and think they should be investigated for unfair business practices. They force you to sign up for auto delivery if you are desperate or ignorant enough to call them for service, and then lie that you will be charged market rate. By...
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Reviewer's quote
I have been calling for 5 days for oil can't get it. Slomins suck.i keep calling now for 5 daysUse petro oil
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When they came to my house to do a cleaning. The guy kept trying to get me out of the room by sending me on errands. I had my son do it instead. Then he tried to put an old part in my burner saying that I needed a new part. He brought in a bucket of old parts. This is not the first time. This...
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Reviewer's quote
...a cross with me while telling me what was NOT covered! She spoke to me in a very condescending manner, rather than a professional, polite manner! I pay good money to this company for my oil/heating needs, and want to be treated and spoken to like a valued customer! I was so distraught at her tone, that I told...
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...unprofessional, one technician came same day when this happen, and he just gives us some cherry spray and said like " Good luck with this, some people get money form them, some don't get anything. It could be worst. " WHAAT? So this is not a single case, they do this all the time, pour oil in the wrong house...
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Slomins and Petro Home Services Pros and Cons
Pros
- No pros
- Service techs are great
- I recieived a good price on a scheduled deliver heating oil
- Them in the beginning
- All unprofessional and misleading
- Salesman and price
Cons
- Customer service
- Very inaccurate information
- Run around
- Extreamly poor customer service - they lack honesty
- Poor service
- Uncaring to family needs
Slomins and Petro Home Services Most Positive Reviews
Top rated reviews
Slomin's has been great. Great low price on oil and customer service is very nice. I have no complaints. My sales consu...
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I go to the Petro in Beaumont everyday because my job is across the street I go to the movie room and I order hot dogs...
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Burner mechanics are thorough and professional. Oil deliveries are timely. Customer service has been responsive. I've...
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Stuff at petron benta lipis had really bad emotion nama aini and also like {{Redacted}}person skinny male stuff did not...
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Slomins and Petro Home Services Most Critical Reviews
Lowest rated reviews
Slomins Alarm company is the worst, since April I am being charged $28.62 for “maintenance fees”, when I called them...
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I am totally disatissfied with the lack of service provided. I was told that serviceman would be here from 3-5 pm. I...
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I have been calling for 5 days for oil can't get it. Slomins suck.i keep calling now for 5 days
Use petro oil
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Called for low oil in tank. Said we had 38 gallons had enough for a couple days. Can you imagine an oil company letting...
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Slomins and Petro Home Services Latest Reviews
Recent published reviews
For a 24/7 company, I cannot get a hold of anyone on the phone. There seems to be no emergency line that actually...
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When they came to my house to do a cleaning. The guy kept trying to get me out of the room by sending me on errands. I...
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norteño me contestan el teléfono y supuestamente yené un contrato para el aseita de la calefacción y ni contestan
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No votes
Russ W.
Stoneham, MA
Jan 4, 2024
This is a most difficult review to write. Petro field service can provide expertise and se...
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How would you compare Slomins vs Petro Home Services?
I don't know about Slomins service. I've never used them.
However, My experience with Petro has been horendous. Since Petro gives a free service agreement to new customers. I agreed. Why would anyone pay high prices for oil and agree to pay $200 for a service agreement?
No one would. After a year I cancelled. They called me and begged me to come back, once again offering me a free service agreement. I agreed.
This went on for another couple of years. Then I decided to cancel for good and buy oil cheaper from a local company that offers discount oil on the internet. Petro decided to send me a bill for $200 for a service agreement and threaten to put me in collections. After I cleared it up with their Plainview, NY office, I keep getting threats from their corporate office.
I have contacted the Better Business Bureau. If that does not work I will turn it over to my attorney.
I will not sit for this type of harassment. I suggest you find a company that IS Not a corporate conglomerate.
Just rating Petro Oil, they will deliver oil after you tell them you don't need a fill up. My contract ended and I told them I will call when I want oil. Petro tells you they have the right to auto delivery, end of the heating season at a high price.