PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Petland as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Petland

Petland

1.4
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Petland
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Petland Overview

Total reviews
242
Company responses
0
Issues resolved
0

Petland Consumer Ratings

Rank
92 out of 374 in Pet Stores category
Customer service
65 in category
Exchange, Refund and Cancellation Policy
59 in category
Price Affordability
90 in category

Petland Rating Details

Customer service
1.5 (69 reviews)
Reviewer's quote

...I was told that they would not accept any returns nor offer any refund or credit of any kind, and was advised to call a customer service line at Solutions. pet. I called Solutions...

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Exchange, Refund and Cancellation Policy
1.3 (62 reviews)
Reviewer's quote

...Our dad wanted some sort of refund, partial or full and after about over a month of waiting with a lot of back and forth. They finally settled to offer a in store credit of 1k towards another dog..

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Price Affordability
1.3 (60 reviews)
Reviewer's quote

When I called to find out the price of a puppy I had identified on their website, the response was "we only discuss prices in person". Rather outrageous marketing gimmick. You go, you play with the dog and when your children/ you fall for him/her, they rip you off...

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Petland Pros and Cons

Pros
  • I will never go back
  • There is no pros to dealing with petland
  • Puppy we came to see
Cons
  • Customer service
  • Dishonesty
  • Animal conditions

Petland Most Positive Reviews

Top rated reviews
5

same here, my puppy with a few things was only just at 995 dollars but my Pom weighed only 3 pounds and also had Kennel...

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5

Wow I have the best service ever. Maria was super amazing I was in the store just looking at the puppies didnt have any...

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Petland Most Critical Reviews

Lowest rated reviews
1

I have also had a bad experience at the same Petland store. We were also looking at the reptiles and one of the female...

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1

Their dogs are always underfed and whenever I go to play with the dogs there they always seem to have "kennel cough"...

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Petland Latest Reviews

Recent published reviews
1

One Star is too much for this company, On April 12 th , My person Johanny Parra and my husband Jose Suarez went to Petla...

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1.5

About 4-5 months ago our dad decided that he always wanted to have a jack russell and despite already having a pembroke...

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Petland Products and Services

Most reviewed product and services
  • Petland Dog (69 reviews)
  • Petland Customer Care (12 reviews)
  • Petland Pet Adoption (6 reviews)