PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Westside German Shepherd Rescue and Petland as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Westside German Shepherd Rescue
Petland

Westside German Shepherd Rescue and Petland Overview

Total reviews
29
242
Company responses
0
0
Issues resolved
0
0

Westside German Shepherd Rescue and Petland Consumer Ratings

Rank
45 out of 377 in Animal Services category
94 out of 370 in Pet Stores category
Customer service
34 in category
66 in category
Product or Service Quality
41 in category
67 in category
Price Affordability
23 in category
91 in category
Website
21 in category
81 in category

Westside German Shepherd Rescue and Petland Rating Details

Customer service
3.3 (9 reviews)
1.5 (69 reviews)
Reviewer's quote

...Then they gave my buddy the -nth degree for trying to adopt one as his service dog. 98% great people, really trying to do right by the dogs, but avoid dealing with the women that run it. They have a Queen/Empress attitude about them..

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...I was told that they would not accept any returns nor offer any refund or credit of any kind, and was advised to call a customer service line at Solutions. pet. I called Solutions...

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Product or Service Quality
2.8 (6 reviews)
1.5 (47 reviews)
Reviewer's quote

I enjoyed my experience fostering to finally adopting one of their dogs. They were always accessible and helpful, especially when the dog had swallowed her toy. West side handled everything. They have hundreds of pups and devoted to caring for them takes time, money and PATIENCE! They have it. My...

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...BACK FROM THE LAKE SAINT LOUIS PETLAND!!! Ihave kept my end of the bargain by never shopping there again, and jave told everyone I know about their terrible service and treatment. We all know this is somethi g that couls have been handled at store level. Especially since this gentleman still works...

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Price Affordability
4.5 (6 reviews)
1.3 (60 reviews)
Reviewer's quote

I have 3 dogs I have adopted through WSGSR, and I also did some limited volunteer work with the group while I lived in Los Angeles. I have to say they are a wonderful group that help many dogs, and I am very fortunate to have the dogs I have from them. One of my dogs was rescued off the streets of...

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When I called to find out the price of a puppy I had identified on their website, the response was "we only discuss prices in person". Rather outrageous marketing gimmick. You go, you play with the dog and when your children/ you fall for him/her, they rip you off...

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Website
4.3 (6 reviews)
1.6 (59 reviews)
Reviewer's quote

I was pleasantly surprised by Westside’s friendly and caring attitude. Not too mention, the awesome task of maintaining a clean business & healthy dogs. It is truly amazing to witness devoted animal lovers. They help choose the right dog, tips to adjust rescue dogs, house training :). We love our...

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They told my husband she had to be quarantined due to an "infection", so they had taken her off the website, which made no sense to me- unless she was gravely ill, but that was what they told us, but they also made sure to say she was STILL for sale and that they and cut the price in half, to 800....

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Westside German Shepherd Rescue and Petland Pros and Cons

Pros
No votes
  • I will never go back
  • There is no pros to dealing with petland
  • Puppy we came to see
Cons
No votes
  • Customer service
  • Dishonesty
  • Animal conditions

Westside German Shepherd Rescue and Petland Most Positive Reviews

Top rated reviews
5

We have adopted three dogs from Robin and Westside in the past 18 years and have nothing but positive experiences every...

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5

same here, my puppy with a few things was only just at 995 dollars but my Pom weighed only 3 pounds and also had Kennel...

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5

I was pleasantly surprised by Westside’s friendly and caring attitude. Not too mention, the awesome task of maintaining...

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5

Wow I have the best service ever. Maria was super amazing I was in the store just looking at the puppies didnt have any...

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Westside German Shepherd Rescue and Petland Most Critical Reviews

Lowest rated reviews
1

Csilla Merrill is very rude!! A year ago my husband did an application and she called him very rude. I did an other...

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1

I have also had a bad experience at the same Petland store. We were also looking at the reptiles and one of the female...

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1

I was looking for a rescue and I found one of their dogs and thought she would be perfect for me. When I asked to know...

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1

Their dogs are always underfed and whenever I go to play with the dogs there they always seem to have "kennel cough"...

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Westside German Shepherd Rescue and Petland Latest Reviews

Recent published reviews
5

I enjoyed my experience fostering to finally adopting one of their dogs. They were always accessible and helpful,...

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1

One Star is too much for this company, On April 12 th , My person Johanny Parra and my husband Jose Suarez went to Petla...

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1

The have loads of great dogs that need adoption. They have way too many dogs (120+) in an underventilated facility that...

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1.5

About 4-5 months ago our dad decided that he always wanted to have a jack russell and despite already having a pembroke...

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Westside German Shepherd Rescue and Petland Products and Services

Most reviewed product and services
  • Westside German Shepherd Rescue Pet Adoption (10 reviews)
  • Petland Dog (69 reviews)
  • Petland Customer Care (12 reviews)
  • Petland Pet Adoption (6 reviews)