PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Regalia Tibetan Terriers and Petland as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Regalia Tibetan Terriers
Petland

Regalia Tibetan Terriers and Petland Overview

Total reviews
16
242
Company responses
0
0
Issues resolved
0
0

Regalia Tibetan Terriers and Petland Consumer Ratings

Rank
30 out of 198 in Breeders category
97 out of 376 in Pet Stores category
Value for money
19 in category
68 in category
Customer service
35 in category
66 in category
Price Affordability
25 in category
93 in category
Website
36 in category
84 in category

Regalia Tibetan Terriers and Petland Rating Details

Value for money
3.1 (10 reviews)
1.4 (46 reviews)
Reviewer's quote

...I gave her a cash deposit of half the money and got a receipt. She took pictures of me with the pup (“so she would remember which dog it was. ”) I also took pictures...

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Clearly, all the services claimed by Petland, training, supplies, vet services, warranty, have zero value. When asked how much a dog was, you have to go to the store to find out, which is a couple hour drive. After seeing the dog we were interested, we received a notebook of services from the...

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Customer service
2.2 (9 reviews)
1.5 (69 reviews)
Reviewer's quote

These websites allow people to post extremely derogatory comments and vicious names without identifying themselves, in this case, to savage one of the top breeders of Tibetan Terriers in the United States. Jeanette Chaix has been breeding Tibetans for approximately 40 years. She has produced more...

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...I was told that they would not accept any returns nor offer any refund or credit of any kind, and was advised to call a customer service line at Solutions. pet. I called Solutions...

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Price Affordability
3 (7 reviews)
1.3 (60 reviews)
Reviewer's quote

We also purchased our first Tibetan from Jeannette. She was as others have said, unreliable, discourteous, evasive, and not breeding to the “standards” for Tibetans ( lord knows how she has managed to win awards at so many shows) our Tibetan was like a son to us, we loved him dearly. His feet were...

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When I called to find out the price of a puppy I had identified on their website, the response was "we only discuss prices in person". Rather outrageous marketing gimmick. You go, you play with the dog and when your children/ you fall for him/her, they rip you off...

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Website
2.3 (6 reviews)
1.6 (59 reviews)
Reviewer's quote

We purchased a beautiful male puppy from Jeanette 9 years ago. Any promise that she made was never delivered as though I had never talked to her. We did alright on our own to find answers we needed when he had parasites after bringing him home and she did finally provide papers after several phone...

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They told my husband she had to be quarantined due to an "infection", so they had taken her off the website, which made no sense to me- unless she was gravely ill, but that was what they told us, but they also made sure to say she was STILL for sale and that they and cut the price in half, to 800....

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Regalia Tibetan Terriers and Petland Pros and Cons

Pros
  • Has produced more than 250 champions and grand champions
  • 40 years in the breed
  • Love
  • I will never go back
  • There is no pros to dealing with petland
  • Puppy we came to see
Cons
  • Unresponsive
  • Fraudulent
  • Customer service
  • Dishonesty
  • Animal conditions

Regalia Tibetan Terriers and Petland Most Positive Reviews

Top rated reviews
5

When we decided we wanted a Tibetan Terrier, I found the complaint against Janette online. I called another breeder to...

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5

same here, my puppy with a few things was only just at 995 dollars but my Pom weighed only 3 pounds and also had Kennel...

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5

Through the years, since 1980, be have owned Regalia Tibetan Terriers! They have brought such joy and have been healthy...

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5

Wow I have the best service ever. Maria was super amazing I was in the store just looking at the puppies didnt have any...

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Regalia Tibetan Terriers and Petland Most Critical Reviews

Lowest rated reviews
1

Jeanette Chaix definitely runs a puppy mill and does not stand behind her dogs. We purchased a Tibetan from Regalia 14...

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1

I have also had a bad experience at the same Petland store. We were also looking at the reptiles and one of the female...

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1

I contacted Jeanette Chaix to purchase a Tibetan Terrier. She indicated that she had a male whom she had purchased...

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1

Their dogs are always underfed and whenever I go to play with the dogs there they always seem to have "kennel cough"...

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Regalia Tibetan Terriers and Petland Latest Reviews

Recent published reviews
No votes

I researched many dog breeds and.fell in love with the Tibetan Terriers I follow Buddists beliefs

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1

One Star is too much for this company, On April 12 th , My person Johanny Parra and my husband Jose Suarez went to Petla...

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5

We purchased a 3 month old TT from Jannette, being our third TT. She and her husband were very informative, gave us a...

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1.5

About 4-5 months ago our dad decided that he always wanted to have a jack russell and despite already having a pembroke...

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Regalia Tibetan Terriers and Petland Products and Services

Most reviewed product and services
  • Regalia Tibetan Terriers Tibetan Terrier Dog (5 reviews)
  • Regalia Tibetan Terriers Dog (4 reviews)
  • Regalia Tibetan Terriers Customer Care (2 reviews)
  • Petland Dog (69 reviews)
  • Petland Customer Care (12 reviews)
  • Petland Pet Adoption (6 reviews)