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  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $430 CLAIMED LOSSES
  • $108 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
Discounts and Special Offers
  • Eventually getting to my destination 1

Customers don't like

  • Customer support supervisor was rude1
  • Dealing with bandits1
  • Dealing with customer service1
  • Having to buy a second ticket to not fix the issue1
  • No contact for the refund department1
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United Airlines

Transport
  • 3 ISSUES RESOLVED
  • 642 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
Discounts and Special Offers
  • Kind and helpful flight attendants 5
  • In-flight service 4
  • Very nice flight attendants 4
  • Flight schedule 3
  • Service desks 2

Customers don't like

  • No customer service11
  • Lack of humane treatment11
  • Being lied to7
  • Lack of responce7
  • Worst customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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