Petsmart vs Petco
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Petsmart
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- 6 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 1192 TOTAL REVIEWS
Rank
54 out of 485
in Pet Stores category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS24
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SUCCESSFUL92%
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AVG CALL DURATION05:04
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ISSUES RESOLVED17%
Top Products and Services
Petco
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- 10 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 846 TOTAL REVIEWS
Rank
43 out of 485
in Pet Stores category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS4
-
SUCCESSFUL75%
-
AVG CALL DURATION06:13
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ISSUES RESOLVED0%
Top Products and Services
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Top Rated Petsmart Reviews
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PetSmart Non-Existent Return Policy in Roseville, MI - Even with an Official Pet Food Recall
My dogs have HATED Science Diet. When my 3 Chihuahua's got sick from the same wet Purina food they'd eaten for years, my stupid Vet again prescribed t...
MUST READ ** DO NOT USE PETSMART GROOMING
***WARNING *** WARNING*** DO NOT USE PETSMART GROOMING Reference # A37979
There’s a reason why Petsmart only has a 2 star rating on the internet.
We bro...
There’s a reason why Petsmart only has a 2 star rating on the internet.
We bro...
Warning***Warning***Protect Your Pet from PetSmart!
Warning***Warning***Protect Your Pet from PetSmart!
This is the Worst grooming salon ever! For my grooming appointment at PetSmart, I clearly specified...
This is the Worst grooming salon ever! For my grooming appointment at PetSmart, I clearly specified...
Petsmart - Don’t even chance taking your pet there.
8 February 2018 In San Antonio Texas I took my 2 year old male Persian to get groomed and this is what happened. I set and waiting on the girl to...
Petsmart - Simply Nourish Salmon Recipe Dog Food
My dog is on a raw diet, however I was in the process of moving and he was out of food, so I purchased a large bag of Simply Nourish Salmon Recipe. Wh...
Petsmart - Simply Nourish Dog Food INFESTED WITH WORMS
I have been giving my two dogs Simply Nourish grain-free dog food for about a year now with no problem. However, yesterday (11/8/17) I purchased a...
Petsmart - Horrible grooming service
If I could give points on the negative scale I would.
DON'T TRUST NEWTON, MA PetSmart GROOMING SALON IF YOU CARE ABOUT YOUR DOG!!!
We had horrible exper...
DON'T TRUST NEWTON, MA PetSmart GROOMING SALON IF YOU CARE ABOUT YOUR DOG!!!
We had horrible exper...
Dangerous PetSmart frisbee
PetSmart has changed the manufacturer or cheapened the PetSmart frisbee. Buyer BEWARE! Within seconds my dog broke off sharp shard from the...
Top Rated Petco Reviews
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PETCO secrets from an insider
I am a former Petco manager, and I've witnessed enough atrocities against animals there to last a lifetime. This company has really gone downhill- in...
Petco's Negligence and the Abuse by the Grooming Department
To summarize the past few months please see the email below that I wrote to Petco in March. I have yet to receive a response from them. My mom has bee...
My shitzu got Injured at Petco groomming
My dog Tom needed grooming and we took him to Petco Ballard Seattl.
Tom is shitzu and long hair and had some hair got matted. We wanted top hair keep i...
Tom is shitzu and long hair and had some hair got matted. We wanted top hair keep i...
Petco - Unhappy
Brought my chihuahua in for bath, nails, teeth, ears to be done. Hes short haired, needs no brushing, or grooming besides a bath. He came home with a...
Petco - Terrible Grooming
I brought my Maltese, Toby into petco for grooming. I had asked for a puppy cut, and asked the groomer what the length would look like. And I chose a...
Petco Grooming Service in Yuba City, CA
Had a Grooming appointment for my dog Casie. I was quoted $44 dollars online. My Maltese needed a lambs cut clipping. The ladies in the grooming...
Petco - Very unprofessional Grooming
Had full grooming service at 169 Parkingway, Quincy, MA on 12/31/2018
1.Hair cut very unevently, i can see the pink spot almost with no hair to cover i...
1.Hair cut very unevently, i can see the pink spot almost with no hair to cover i...
Petco - How are they still in business?
This has been the WORST customer service I have ever experienced. I don't blame the representatives. They are clearly given scripted empathy and the a...
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How do you compare Petsmart vs Petco?
Please add aspen dental to your list. They have a very bad reputation.
Don't go to Petco! Go to Petsmart!