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Petland
Petco

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Petland

Petland

1.5
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 231 TOTAL REVIEWS
Rank
79 out of 499
in Pet Stores category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    42
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    01:35
  • ISSUES RESOLVED
    20%
Top Products and Services
Dog
1
64 reviews
2.2
11 reviews
1
5 reviews
Petco

Petco

2.1
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 892 TOTAL REVIEWS
Rank
51 out of 499
in Pet Stores category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    7
  • SUCCESSFUL
    43%
  • AVG CALL DURATION
    06:13
  • ISSUES RESOLVED
    0%
Top Products and Services
2.1
109 reviews
2.7
93 reviews
3
88 reviews

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