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Petco

Pet Stores
  • 6 ISSUES RESOLVED
  • 662 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 7
  • Clean 4
  • Not much any more 4
  • Friendly customer service 3
  • Variety of goods for sale 3

Customers don't like

  • Poor customer service14
  • How dog was handled5
  • Manager was beyond inappropriate2
  • Treatment to pets2
  • Staff2
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Petland

Pet Stores
  • 0 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $72.1K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • New puppy 1

Customers don't like

  • Animal conditions4
  • Sold me a sick animal3
  • Dishonesty2
  • Quality2
  • Treatment of animals1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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