PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Purity Products and Pet Wellbeing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pet Wellbeing

Pet Wellbeing

Has Verified Representatives
3.8
Purity Products
Pet Wellbeing

Purity Products and Pet Wellbeing Overview

Total reviews
252
90
Company responses
123
77
Issues resolved
2
1

Purity Products and Pet Wellbeing Consumer Ratings

Rank
46 out of 667 in Health and Beauty category
8 out of 375 in Pet Medicine and Veterinary Clinics category
Product or Service Quality
47 in category
16 in category
Customer service
61 in category
15 in category
Price Affordability
100 in category
25 in category
Website
71 in category
19 in category

Purity Products and Pet Wellbeing Rating Details

Product or Service Quality
2.2 (53 reviews)
2.8 (43 reviews)
Reviewer's quote

I think the product is good, but their business practices suck. I should know better, and they should hire business consultants. I ordered a product and was ready to commit to 6 mos to get a reduced price...

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The negative reviews of this company's products prematurely killing beloved fur babies is just atrocious. Their damage control response person on this pissedconsumer site keeps stating their "Better Business Bureau A+" rating. Their BBB has only 5 (FIVE) glowing reviews (again, created by paid...

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Customer service
1.7 (52 reviews)
2.7 (47 reviews)
Reviewer's quote

They hook you on an auto shipment then make it difficult for you to cancel. I tried to cancel my shipment 2 weeks before it was due to ship. I had to call "customer service" to cancel. I was informed while on the call that my order had already shipped that morning! Of course they could not stop the...

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...If they are this sloppy at employing frontline customer service staff, what else are they sloppy about?!..

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Price Affordability
1.9 (47 reviews)
3 (40 reviews)
Reviewer's quote

I am 70 years old and have been using their Joint Formula Supreme for years and have recommended to other people with rave reviewsI have arthritis in my back and knees and I have no problem.

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...I asked if I could just have another order at sale price and let him keep the product. They told me to have my son send it to me. They didn't want to sell me any more product...

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Website
2.2 (46 reviews)
3.3 (45 reviews)
Reviewer's quote

The website and their phone numbers only allow buying more products, they do not allow cancellations of an order..

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...I chatted with a representative on the website and was curious about their other product for arthritis. Since my dog is also on pain management meds for his hip issues, they suggested Old Friend for large dogs (because of his meds). After about 4 days he started getting up an following me around...

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Purity Products and Pet Wellbeing Pros and Cons

Pros
  • Person on phone seemed like they were just doing their job
  • Customer service person i spoke with
  • Crooks take money without permission
  • Product and the staff
  • Products and service
  • Fast service
Cons
  • Customer service
  • Product did not work
  • When you call they will not cancel but try to keep selling
  • Worthless product that killed my cat
  • Terrible customer service unethical unprofessional sale tactics
  • Poor packaging quality

Purity Products and Pet Wellbeing Most Positive Reviews

Top rated reviews
5

I've been a customer for five years, and if it were not for their infomercial regarding Hyaluronic Acid, I would never...

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5

ALMOST ALL DISEASES HAVE SUPPLEMENTS TO EITHER CURE THE DISEASE OR ALLOW A DOG/CAT TO LIVE SYMTOM FREE...I HAVE ONE DOG...

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5

I understood I would pay shipping, and if I wanted to cancel I could. I did so with no problem whatsoever. Later, I or...

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5

my 14year old pekingese was suffering from kidney failure had eaten anything in almost two weeks right at deaths door....

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Purity Products and Pet Wellbeing Most Critical Reviews

Lowest rated reviews
1

I returned a product and I am still waiting for a refund and you can never get there to them that no way to greet your...

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1

Worst customer service! Operations Manager, Ina Judge is ignorant, mean, Andy professional! Items not received within...

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1

After watching an advertisement on TV, I called to take advantage of a free trial of green tea. I only had to pay...

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1

They sound lovely and empathetic - perhaps they are but the rep convinced me to pay UPS 2nd day air on Dec 11 to get my...

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Purity Products and Pet Wellbeing Latest Reviews

Recent published reviews
1

The website and their phone numbers only allow buying more products, they do not allow cancellations of an order.

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1

They don't post the thousands of negative reviews and ONLY post obviously paid for fake, glowing reviews on their si...

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4.4

I am 70 years old and have been using their Joint Formula Supreme for years and have recommended to other people with ra...

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No votes

Trying to return product to you!

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Purity Products and Pet Wellbeing Products and Services

Most reviewed product and services
  • Purity Products Customer Care (37 reviews)
  • Purity Products Supplement (17 reviews)
  • Purity Products Supplement Free Trial (7 reviews)
  • Pet Wellbeing Kidney Support Gold Pet Supplement (12 reviews)
  • Pet Wellbeing Life Gold Pet Supplement (9 reviews)
  • Pet Wellbeing Customer Care (8 reviews)