PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Purity Products and Pet Wellbeing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pet Wellbeing

Pet Wellbeing

Has verified representatives
3.9
Purity Products
Pet Wellbeing

Purity Products and Pet Wellbeing Overview

Total reviews
236
84
Company responses
123
73
Issues resolved
1
1

Purity Products was first mentioned on PissedConsumer on Mar 14, 2008 and since then this brand received 236 reviews. It is 152 reviews more than Pet Wellbeing received since Apr 2, 2012. Pet Wellbeing responds to reviews and communicates with its consumers more often than Purity Products. Pet Wellbeing customer service team contacts its customers via PissedConsumer.com in 87 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Pet Wellbeing customer support team than with Purity Products customer service.

Purity Products and Pet Wellbeing Consumer Ratings

Rank
40 out of 1240 in Health and Beauty category
7 out of 496 in Pet Medicine and Veterinary Clinics category
Product or Service Quality
43 in category
18 in category
Customer service
54 in category
16 in category
Staff
58 in category
18 in category

Purity Products and Pet Wellbeing Rating Details

Product or Service Quality
2.3 (43 reviews)
2.8 (41 reviews)
Reviewer's quote

...Customer “service” representative Brittany left me on hold for nearly 50 minutes. Took another 40 minutes talking to Shaheede (good person) and several others. Supervisor Andy seemed insincere in his offer to make amends...

Doug L

I sent a product back, which was delivered 2 weeks ago. Still haven't received my refund. This is kind of ridiculous...

H M
Customer service
1.7 (42 reviews)
2.8 (44 reviews)
Reviewer's quote

They hook you on an auto shipment then make it difficult for you to cancel. I tried to cancel my shipment 2 weeks before it was due to ship. I had to call "customer service" to cancel. I was informed while on the call that my order had already shipped that morning! Of course they could not stop the...

Harry G

At this point I told them to forget about it and that I would take my business elsewhere to a company that has reasonable customer service. Can't believe a company would tell me it is okay to give this product to my beloved dog given how messed up everything is. I have no confidence in this company...

Marianna J
Staff
1.7 (41 reviews)
2.8 (36 reviews)
Reviewer's quote

WOW! This fraud... they charged me $169.65 for some products after telling me that I did not qualify for the trial that they were offering. I just got of the phone raising *** with Grace to put my money back in my account and to stop stealing from people. When told her to review the phone call and...

Sharon R

I bought life gold for my cat, after her operation for Mamary cancer, after a day of taking these drops, she starts to have diarrhea, and most of the time she did her poo everywhere, because she couldn't make it to her litter box. Do your research please. I am very sorry to have given her these...

yolande m

Purity Products and Pet Wellbeing Pros and Cons

Pros
  • Customer service person i spoke with
  • Vitamin c and d super formula
  • Product offerings
  • Product and the staff
  • Products and service
  • Fast service
Cons
  • Customer service
  • Product did not work
  • No integrity wrongly took my money
  • Worthless product that killed my cat
  • Terrible customer service unethical unprofessional sale tactics
  • Poor packaging quality

Purity Products and Pet Wellbeing Most Positive Reviews

Top rated reviews
5

I've been a customer for five years, and if it were not for their infomercial regarding Hyaluronic Acid, I would never...

5

ALMOST ALL DISEASES HAVE SUPPLEMENTS TO EITHER CURE THE DISEASE OR ALLOW A DOG/CAT TO LIVE SYMTOM FREE...I HAVE ONE DOG...

Purity Products and Pet Wellbeing Most Critical Reviews

Lowest rated reviews
1

I returned a product and I am still waiting for a refund and you can never get there to them that no way to greet your...

1

Worst customer service! Operations Manager, Ina Judge is ignorant, mean, Andy professional! Items not received within...

Purity Products and Pet Wellbeing Latest Reviews

Recent published reviews
1

Over 90 minutes on the phone today.
I sent a typed letter to redeem coupon points. Purity would not send to address I req...

Read all 236 reviews
3.3

I bought life gold for my cat, after her operation for Mamary cancer, after a day of taking these drops, she starts to...

Read all 84 reviews

Purity Products and Pet Wellbeing Products and Services

Most reviewed product and services
  • Purity Products Customer Care (36 reviews)
  • Purity Products Supplement (14 reviews)
  • Purity Products Supplement Free Trial (7 reviews)
  • Pet Wellbeing Kidney Support Gold Pet Supplement (12 reviews)
  • Pet Wellbeing Life Gold Pet Supplement (9 reviews)
  • Pet Wellbeing Customer Care (7 reviews)