PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pet Wellbeing and Purity Products as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pet Wellbeing

Pet Wellbeing

Has Verified Representatives
3.8
Pet Wellbeing
Purity Products

Pet Wellbeing and Purity Products Overview

Total reviews 92 254
Company responses 81 123
Issues resolved 1 2

Pet Wellbeing and Purity Products Consumer Ratings

Rank
8 out of 378 in Pet Medicine and Veterinary Clinics category
49 out of 668 in Health and Beauty category
Customer service
15 in category
68 in category
Website
19 in category
76 in category
Product or Service Quality
16 in category
53 in category
Price Affordability
25 in category
107 in category

Pet Wellbeing and Purity Products Rating Details

Customer service
2.7 (49 reviews)
1.7 (53 reviews)
Reviewer's quote

...If they are this sloppy at employing frontline customer service staff, what else are they sloppy about?!..

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They hook you on an auto shipment then make it difficult for you to cancel. I tried to cancel my shipment 2 weeks before it was due to ship. I had to call "customer service" to cancel. I was informed while on the call that my order had already shipped that morning! Of course they could not stop the...

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Website
3.3 (45 reviews)
2.2 (47 reviews)
Reviewer's quote

...I chatted with a representative on the website and was curious about their other product for arthritis. Since my dog is also on pain management meds for his hip issues, they suggested Old Friend for large dogs (because of his meds). After about 4 days he started getting up an following me around...

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The website and their phone numbers only allow buying more products, they do not allow cancellations of an order..

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Product or Service Quality
2.8 (43 reviews)
2.3 (54 reviews)
Reviewer's quote

The negative reviews of this company's products prematurely killing beloved fur babies is just atrocious. Their damage control response person on this pissedconsumer site keeps stating their "Better Business Bureau A+" rating. Their BBB has only 5 (FIVE) glowing reviews (again, created by paid...

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I think the product is good, but their business practices suck. I should know better, and they should hire business consultants. I ordered a product and was ready to commit to 6 mos to get a reduced price...

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Price Affordability
2.9 (41 reviews)
1.9 (47 reviews)
Reviewer's quote

...I asked if I could just have another order at sale price and let him keep the product. They told me to have my son send it to me. They didn't want to sell me any more product...

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I am 70 years old and have been using their Joint Formula Supreme for years and have recommended to other people with rave reviewsI have arthritis in my back and knees and I have no problem.

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Pet Wellbeing and Purity Products Pros and Cons

Pros
  • Product and the staff
  • Products and service
  • Fast service
  • Crooks take money without permission
  • Person on phone seemed like they were just doing their job
  • Customer service person i spoke with
Cons
  • Worthless product that killed my cat
  • Terrible customer service unethical unprofessional sale tactics
  • Poor customer service
  • Customer service
  • Product did not work
  • Bad customer service a scam

Pet Wellbeing and Purity Products Most Positive Reviews

Top rated reviews
5

ALMOST ALL DISEASES HAVE SUPPLEMENTS TO EITHER CURE THE DISEASE OR ALLOW A DOG/CAT TO LIVE SYMTOM FREE...I HAVE ONE DOG...

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5

I've been a customer for five years, and if it were not for their infomercial regarding Hyaluronic Acid, I would never...

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5

my 14year old pekingese was suffering from kidney failure had eaten anything in almost two weeks right at deaths door....

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5

I understood I would pay shipping, and if I wanted to cancel I could. I did so with no problem whatsoever. Later, I or...

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Pet Wellbeing and Purity Products Most Critical Reviews

Lowest rated reviews
1

Worst customer service! Operations Manager, Ina Judge is ignorant, mean, Andy professional! Items not received within...

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1

I returned a product and I am still waiting for a refund and you can never get there to them that no way to greet your...

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1

They sound lovely and empathetic - perhaps they are but the rep convinced me to pay UPS 2nd day air on Dec 11 to get my...

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1

After watching an advertisement on TV, I called to take advantage of a free trial of green tea. I only had to pay...

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Pet Wellbeing and Purity Products Latest Reviews

Recent published reviews
1

I placed an original order and PAID FOR SHIPPING.
By the time I got the item my pet passed.
I called to them and explained...

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1.4

They offered a 60 day trial and guaranteed refund if not satisfied

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1

These people are lairs, products are over priced/ staff is hateful and condonsendion and disrespectful and combative...

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1.4

Returned product after 60 day trial and requested refund. As of today, no refund.

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Pet Wellbeing and Purity Products Products and Services

Most reviewed product and services
  • Pet Wellbeing Kidney Support Gold Pet Supplement (12 reviews)
  • Pet Wellbeing Life Gold Pet Supplement (9 reviews)
  • Pet Wellbeing Customer Care (8 reviews)
  • Purity Products Customer Care (38 reviews)
  • Purity Products Supplement (17 reviews)
  • Purity Products Supplement Free Trial (8 reviews)