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Pet Supplies Plus
Petsmart

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Pet Supplies Plus

Pet Supplies Plus

2.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 122 TOTAL REVIEWS
Rank
41 out of 499
in Pet Stores category
Rating Details
Customer service
Product or Service Quality
Discounts and Special Offers
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    210
  • SUCCESSFUL
    42%
  • AVG CALL DURATION
    02:11
  • ISSUES RESOLVED
    8%
Top Products and Services
3
29 reviews
3.3
10 reviews
1.9
10 reviews
Petsmart

Petsmart

1.9
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1216 TOTAL REVIEWS
Rank
58 out of 499
in Pet Stores category
Rating Details
Customer service
Product or Service Quality
Discounts and Special Offers
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    30
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    05:04
  • ISSUES RESOLVED
    14%
Top Products and Services
1.8
221 reviews
1.7
132 reviews
2.5
97 reviews

How would you compare Pet Supplies Plus vs Petsmart?

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NeedyCrane364
#1716488
Customer service
They are both terrible.

Product or Service Quality
Terrible again.

I have something else to compare
Chewy.com is the most awesome pet supply store for my cat Hoover.
Anonymous
#1364892

There both about the same I'll go to both one will have a good sale going on I'll go there then the other one will have a good sale in go where I can save money but on there small animals I've had to tell them if something is wrong with them more so with pets mart than pet supplies plus

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