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Pet Food Direct

Pet Stores
  • 1 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $1.3K CLAIMED LOSSES
  • $70 AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Selection 2
  • Price 1
  • Order was not expired 1
  • Initial offers 1

Customers don't like

  • Hidden shipping charges2
  • Lied1
  • Lack of customer service1
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Petsmart

Pet Stores
  • 5 ISSUES RESOLVED
  • 995 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $5K AVERAGE LOSS
2.0
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Selection 6
  • Convenient 3
  • Vet services and the grooming services when delivered 2
  • Variety of products 2
  • Grooming salon 2

Customers don't like

  • Customer service13
  • Managers or costumer service7
  • No accountability5
  • Grooming5
  • Grooming dept4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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