Pet Food Direct vs Petco

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Pet Food Direct

Pet Stores
  • 1 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $1.3K CLAIMED LOSSES
  • $72 AVERAGE LOSS
1.7
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Selection 2
  • Initial offers 1
  • Order was not expired 1

Customers don't like

  • Lack of customer service7
  • Hidden shipping charges4
  • Jamming my email account1
  • Pharmacy does not communicate with sales1

Products by Pet Food Direct

No items

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Petco

Pet Stores
  • 4 ISSUES RESOLVED
  • 599 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 7
  • Clean 4
  • Not much any more 4
  • Friendly customer service 3
  • Variety of goods for sale 3

Customers don't like

  • Poor customer service14
  • Bad customer service8
  • Staff8
  • How dog was handled7
  • Groom6

Products by Petco

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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