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Pet Food Direct

Pet Stores
  • 1 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $1.3K CLAIMED LOSSES
  • $70 AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Selection 2
  • Initial offers 1
  • Price 1
  • Order was not expired 1

Customers don't like

  • Hidden shipping charges2
  • Lack of customer service1
  • Lied1
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Petco

Pet Stores
  • 6 ISSUES RESOLVED
  • 655 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 7
  • Clean 4
  • Not much any more 4
  • Friendly customer service 3
  • Variety of goods for sale 3

Customers don't like

  • Poor customer service14
  • How dog was handled5
  • Manager was beyond inappropriate2
  • Treatment to pets2
  • Staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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