PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TruGreen and Pestbear as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TruGreen
Pestbear

TruGreen and Pestbear Overview

Total reviews 1825 38
Company responses 0 0
Issues resolved 4 2

TruGreen and Pestbear Consumer Ratings

Rank
124 out of 559 in Landscaping and Gardening category
16 out of 122 in Pest Control and Services category
Customer service
86 in category
10 in category
Price Affordability
109 in category
12 in category
Value for money
77 in category
29 in category
Discounts and Special Offers
61 in category
11 in category

TruGreen and Pestbear Rating Details

Customer service
1.2 (683 reviews)
1.4 (18 reviews)
Reviewer's quote

Customer service representative relayed message to the person that would handle my complaint..

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Each time a phone call is made to their Customer Service Department, no appropriate customer service is received, even though the original quote copy for service is emailed to the company. Then they call and state that they have a recording stating that I agreed to the original price. SCAM!!! Do...

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Price Affordability
1.7 (558 reviews)
1.7 (15 reviews)
Reviewer's quote

...00 this year and just got a price from a local guy who has his own company. The cost for me will be $1300. 00...

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We just had a young guy come out to treat our Brandon. Exceptional young gentleman is very knowledgeable and his cure for us it was truly a great experience I would recommend Brandon first and pest Bear second because Brandon Brandon was kind gracious and knowledgeable thank you Pestbear.

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Value for money
1.2 (540 reviews)
1 (15 reviews)
Reviewer's quote

...Its a waste of money. In fact I believe it is a scam. I requested a refund and they tried to charge me for services Ive never received!!! Stay away and avoid the incompetence...

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...I again called to discuss the continued problem but was told that I would need to pay more money to continue service. Instead of 4 times per year I must do 6 times. I might have agreed to the increased number of visits IF they could first show me that they could remedy the problem...

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Discounts and Special Offers
1.4 (510 reviews)
1.2 (14 reviews)
Reviewer's quote

He said the company was running a special; the first treatment was $29. 95 but if I did not purchase a plan by the next day, which was Friday, the discount would no longer be available. I called back on Friday and spoke to another sales rep who said he never heard of a discount that would end that...

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Terrible company don’t waste your time, had Pestbear and had some clown come to my house to sell me Pestbear cause my lawn was trash, supervisors never returned calls never see the same guys. After waiting 3 weeks for a supervisor to return my call I called and canceled the service again voice...

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TruGreen and Pestbear Pros and Cons

Pros
  • Unhappy
  • I m pissed and
  • Ignoring customers request
  • Low price
  • Leaving and warning others
Cons
  • Poor customer service
  • Lack of honesty
  • Poor customer service bad communication and bad work
  • Did not perform
  • Bad customer follow up
  • Unethical business practices

TruGreen and Pestbear Most Positive Reviews

Top rated reviews
5

First appointment was for Thursday because we needed to be home to secure the dogs. Then get a call for Tuesday. Not...

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No votes
5

Great service helped in every way.

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No votes

TruGreen and Pestbear Most Critical Reviews

Lowest rated reviews
1

So I signed up with Trugreen almost 2 years ago. My yard is still full of weeds and I have yet to see any real...

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1

WORST COMPANY I HAVE EVER DONE BUSINESS WITH!! DON'T TAKE A CHANCE. THEY HAVE A C- RATING WITH THE BBB AND I THINK...

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1

We cancelled our service today with Tru Green because we set up to have our lawn aerated and reseeded for today with a...

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1

I have an issue where I have several bushes that have completely died in a 2 week time after they came out to service my...

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TruGreen and Pestbear Latest Reviews

Recent published reviews
1

Tried TruGreen full service for the first time this year. In the 35 years I've lived here, my lawn looked the worse it...

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1

PestBear is the parent company of Economy Pools. Our invoice was received from pest Bear, so we wanted to share our expe...

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2.5

Customer service representative relayed message to the person that would handle my complaint.

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1.3

We just had a young guy come out to treat our Brandon. Exceptional young gentleman is very knowledgeable and his cure...

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TruGreen and Pestbear Products and Services

Most reviewed product and services
  • Trugreen Lawn Service (907 reviews)
  • Trugreen Lawn Fertilization Service (81 reviews)
  • Trugreen Trucomplete Lawn Service (67 reviews)
  • Pestbear Lawn Service (11 reviews)
  • Pestbear Pest Control (3 reviews)
  • Pestbear Pest Control Technician (3 reviews)