PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pestbear and TruGreen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pestbear
TruGreen

Pestbear and TruGreen Overview

Total reviews
37
1749
Company responses
0
0
Issues resolved
2
3

TruGreen was first mentioned on PissedConsumer on Apr 6, 2008 and since then this brand received 1749 reviews. It is 1712 reviews more than Pestbear received since Jan 22, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Pestbear customer support team than with TruGreen customer service.

Pestbear and TruGreen Consumer Ratings

Rank
16 out of 183 in Pest Control and Services category
102 out of 791 in Landscaping and Gardening category
Customer service
10 in category
76 in category
Price Affordability
12 in category
93 in category
Diversity of Products or Services
15 in category
82 in category

Pestbear and TruGreen Rating Details

Customer service
1.4 (17 reviews)
1.2 (633 reviews)
Reviewer's quote

Each time a phone call is made to their Customer Service Department, no appropriate customer service is received, even though the original quote copy for service is emailed to the company. Then they call and state that they have a recording stating that I agreed to the original price. SCAM!!! Do...

Janice L

I want to speak to someone other than customer service as they are the problem..

Jaylan
Price Affordability
1.7 (15 reviews)
1.7 (517 reviews)
Reviewer's quote

We just had a young guy come out to treat our Brandon. Exceptional young gentleman is very knowledgeable and his cure for us it was truly a great experience I would recommend Brandon first and pest Bear second because Brandon Brandon was kind gracious and knowledgeable thank you Pestbear.

John M

A few weeks went by and I called again asking if the quoted price was the best price that could be offered, as my wife and I agreed we could not move forward at the original price. I told the representative that I would speak with my wife and get back to someone when we were ready to make a...

Bill D
Diversity of Products or Services
1.4 (14 reviews)
1.6 (473 reviews)
Reviewer's quote

I had a problem with my lawn. It was dying so they sent out a supervisor who clearly should not be a supervisor because the man told me my grass is dying because I didn't cut it. Never heard of that crazy answer before. So he left and then billed me for a treatment of the grass which he never did....

PissedConsumer1195614

Called them back because lawn was full of weeds. They came back and resprayed. Two days later they came back and resprayed again and charged me. I told them I was not going to pay that bill. Today they came for the last treatment and the lawn was full of leaves you couldn't even see the grass. My...

Les L

Pestbear and TruGreen Pros and Cons

Pros
  • Low price
  • Leaving and warning others
  • Unhappy
  • I m pissed and
  • Ignoring customers request
Cons
  • Did not perform
  • Bad customer follow up
  • That they blame every human except the owner
  • Poor customer service
  • Lack of honesty
  • Poor customer service bad communication and bad work

Pestbear and TruGreen Most Positive Reviews

Top rated reviews
No votes
5

First appointment was for Thursday because we needed to be home to secure the dogs. Then get a call for Tuesday. Not...

Pestbear and TruGreen Most Critical Reviews

Lowest rated reviews
1

WORST COMPANY I HAVE EVER DONE BUSINESS WITH!! DON'T TAKE A CHANCE. THEY HAVE A C- RATING WITH THE BBB AND I THINK...

1

So I signed up with Trugreen almost 2 years ago. My yard is still full of weeds and I have yet to see any real...

Pestbear and TruGreen Latest Reviews

Recent published reviews
1.7

We just had a young guy come out to treat our Brandon. Exceptional young gentleman is very knowledgeable and his cure...

Read all 37 reviews
1

It keeps happening. They will not keep their appointments and you spend all day getting emails about when the new time...

Read all 1749 reviews

Pestbear and TruGreen Products and Services

Most reviewed product and services
  • Pestbear Lawn Service (11 reviews)
  • Pestbear Customer Care (9 reviews)
  • Pestbear Pest Control (3 reviews)
  • Trugreen Lawn Service (880 reviews)
  • Trugreen Customer Care (226 reviews)
  • Trugreen Lawn Fertilization Service (81 reviews)