PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pestbear and TruGreen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pestbear
TruGreen

Pestbear and TruGreen Overview

Total reviews
37
1773
Company responses
0
0
Issues resolved
2
4

Pestbear and TruGreen Consumer Ratings

Rank
13 out of 112 in Pest Control and Services category
112 out of 535 in Landscaping and Gardening category
Customer service
10 in category
81 in category
Price Affordability
12 in category
97 in category
Value for money
25 in category
69 in category
Diversity of Products or Services
17 in category
86 in category

Pestbear and TruGreen Rating Details

Customer service
1.4 (17 reviews)
1.2 (647 reviews)
Reviewer's quote

Each time a phone call is made to their Customer Service Department, no appropriate customer service is received, even though the original quote copy for service is emailed to the company. Then they call and state that they have a recording stating that I agreed to the original price. SCAM!!! Do...

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I want to speak to someone other than customer service as they are the problem..

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Price Affordability
1.7 (15 reviews)
1.7 (530 reviews)
Reviewer's quote

We just had a young guy come out to treat our Brandon. Exceptional young gentleman is very knowledgeable and his cure for us it was truly a great experience I would recommend Brandon first and pest Bear second because Brandon Brandon was kind gracious and knowledgeable thank you Pestbear.

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A few weeks went by and I called again asking if the quoted price was the best price that could be offered, as my wife and I agreed we could not move forward at the original price. I told the representative that I would speak with my wife and get back to someone when we were ready to make a...

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Value for money
1 (14 reviews)
1.2 (509 reviews)
Reviewer's quote

...I again called to discuss the continued problem but was told that I would need to pay more money to continue service. Instead of 4 times per year I must do 6 times. I might have agreed to the increased number of visits IF they could first show me that they could remedy the problem...

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...For a lot less money and time. Every time they came out they had to retreat my yard..

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Diversity of Products or Services
1.4 (14 reviews)
1.6 (484 reviews)
Reviewer's quote

...Their services suck and they're unreliable do not trust them to do work for you. Always research when hiring spray companies as some of them are shady like Pest bear, but pest bear is the worst company around period. ..

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...it as far as I can not because of me, but because of others who cant!!!! I purchased a lawn service from TruGreen last year (July 2nd 2019) for a number of services that were to be applied through December 2019 IF weather allowed it, IF NOT they will continue with any remaining service as soon as the snow went away in 2020. Everything was...

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Pestbear and TruGreen Pros and Cons

Pros
  • Low price
  • Leaving and warning others
  • Unhappy
  • I m pissed and
  • Ignoring customers request
Cons
  • Did not perform
  • Bad customer follow up
  • That they blame every human except the owner
  • Poor customer service
  • Lack of honesty
  • Poor customer service bad communication and bad work

Pestbear and TruGreen Most Positive Reviews

Top rated reviews
No votes
5

First appointment was for Thursday because we needed to be home to secure the dogs. Then get a call for Tuesday. Not...

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No votes
5

Great service helped in every way.

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Pestbear and TruGreen Most Critical Reviews

Lowest rated reviews
1

WORST COMPANY I HAVE EVER DONE BUSINESS WITH!! DON'T TAKE A CHANCE. THEY HAVE A C- RATING WITH THE BBB AND I THINK...

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1

So I signed up with Trugreen almost 2 years ago. My yard is still full of weeds and I have yet to see any real...

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1

I have an issue where I have several bushes that have completely died in a 2 week time after they came out to service my...

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1

We cancelled our service today with Tru Green because we set up to have our lawn aerated and reseeded for today with a...

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Pestbear and TruGreen Latest Reviews

Recent published reviews
1.3

We just had a young guy come out to treat our Brandon. Exceptional young gentleman is very knowledgeable and his cure...

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3

OK Supervisor came to house

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1

The second day we were in our new home, a representative by the name of Brian Z. showed up at our door, although our...

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1

Tru green promised that their treatments would remove the creeping Charlie weeds from my lawn. After a full year of...

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Pestbear and TruGreen Products and Services

Most reviewed product and services
  • Pestbear Lawn Service (11 reviews)
  • Pestbear Customer Care (9 reviews)
  • Pestbear Pest Control (3 reviews)
  • Trugreen Lawn Service (886 reviews)
  • Trugreen Customer Care (227 reviews)
  • Trugreen Lawn Fertilization Service (82 reviews)