PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Perricone MD and Rodan And Fields as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Perricone MD
Rodan And Fields

Perricone MD and Rodan And Fields Overview

Total reviews
67
580
Company responses
0
0
Issues resolved
2
6

Rodan And Fields was first mentioned on PissedConsumer on Mar 20, 2013 and since then this brand received 580 reviews. It is 513 reviews more than Perricone MD received since Dec 14, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Perricone MD customer support team than with Rodan And Fields customer service.

Perricone MD and Rodan And Fields Consumer Ratings

Rank
275 out of 1215 in Cosmetics and Personal Care category
144 out of 1215 in Cosmetics and Personal Care category
Customer service
192 in category
84 in category
Exchange, Refund and Cancellation Policy
149 in category
68 in category
Product or Service Quality
206 in category
125 in category

According to consumer ratings and reviews, Rodan And Fields ranks 131 points higher in the Cosmetics and Personal Care category than Perricone MD. People gave Perricone MD 1.1 stars for Customer service criterion in Cosmetics and Personal Care category and it is 233 points higher than the worst rated brand in this category. At the same time, Rodan And Fields was rated 1.9 stars for Customer service criterion in this category and it is 341 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Rodan And Fields has a higher rating than Perricone MD. Regarding Product or Service Quality criterion, consumers gave Perricone MD 1.3 stars and it is 52% greater than other in category. Rodan And Fields however was rated 1.9 stars and it is 71% greater than other in category.

Perricone MD and Rodan And Fields Rating Details

Customer service
1.1 (26 reviews)
1.9 (286 reviews)
Reviewer's quote

...following orders, but even so they sent me a second order that I never made, I paid for it and called again to see why I had If I had already canceled the service, they supposedly canceled it again and I say that I have just received a receipt that I owe $ 181. 27. I don't know why I have not received any product or asked for anything I do not understand why they are charging me something I canceled that I never...

Corrina

...But the customer service rep was very helpful..

Mykia
Exchange, Refund and Cancellation Policy
1.2 (24 reviews)
1.9 (263 reviews)
Reviewer's quote

I can’t get a hold of anyone to cancel my subscription. You are charging me monthly and not sending me anything!!!

Emersen

...Worse, I am STILL TRYING to get $700 in refunds on 2 different returns, unopened regimens, returned 3 months ago. Starts with "We didn't receive either of those back", then I provide both tracking numbers proving they certainly did receive them back. Then "We'll look into it" but I don't hear back...

Julie D
Product or Service Quality
1.3 (24 reviews)
1.9 (301 reviews)
Reviewer's quote

...Who increase a product from $99 to $495 with NO explanation..

PissedConsumer1722360

...I’m very displeased with this outrageously priced product..

PissedConsumer1687521

Perricone MD and Rodan And Fields Pros and Cons

Pros
  • No pros
  • His moisturizer with a tint
  • Faithful user of cold plasma sub d
  • Redefine regimen
  • Product
  • Reverse regimen
Cons
  • Customer service
  • Eye lid serum and concentrated restorative treatment
  • Awful rash
  • Terrible customer service
  • Integrity of the company and their non existent customer service
  • Shady business tactics

Perricone MD and Rodan And Fields Most Positive Reviews

Top rated reviews
No votes
5

Had great customer service and this product works!

Perricone MD and Rodan And Fields Most Critical Reviews

Lowest rated reviews
1

I was charged and shipped merchandise I did not order. I was told to return merchandise and amount would be credited....

1

CEO, Advertising Idiots:
I received a letter in the mail that there was a problem with my debit card, when i called it d...

Perricone MD and Rodan And Fields Latest Reviews

Recent published reviews

I used dr perricone eyelid lift serum daily for years. always loved it. the last time I bought it I noticed the new...

Read all 67 reviews
1

I used lash boost for 3 months. My lashes started falling out in clumps and I developed severe dry eye. It’s been 8...

Read all 580 reviews

Perricone MD and Rodan And Fields Products and Services

Most reviewed product and services
  • Perricone Md Subscription (8 reviews)
  • Perricone Md Serum (5 reviews)
  • Perricone Md Cream Free Trial (4 reviews)
  • Rodan And Fields Lash Boost Serum (127 reviews)
  • Rodan And Fields Customer Care (74 reviews)
  • Rodan And Fields Regimen Beauty Set (29 reviews)