PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Perkins Restaurant and Waffle House as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Perkins Restaurant
Waffle House

Perkins Restaurant and Waffle House Overview

Total reviews 332 1775
Company responses 0 0
Issues resolved 2 5

Perkins Restaurant and Waffle House Consumer Ratings

Rank
98 out of 2636 in Cafes, Restaurants and Bars category
109 out of 2636 in Cafes, Restaurants and Bars category
Customer service
No votes
110 in category
Quality of Food
No votes
77 in category
Location
No votes
104 in category
Price Affordability
No votes
64 in category

Perkins Restaurant and Waffle House Rating Details

Customer service
No votes
1.9 (782 reviews)
Reviewer's quote

...How sad is that!! What happened to customer service. All I asked her to do was to take the meal off of my bill..

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Horrible customer service 984 they would not answer the phone cuz they said they only had 20 minutes left on this shift when I walked in there was no one there as being as being greeted at the register the cashier was very rude..

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Quality of Food
No votes
2.7 (671 reviews)
Reviewer's quote

...Waited even LONGER for food and there were some things missing. Had to find waitress to ask for beverage refills. Waitress was snippy and snotty everytime we requested something...

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There were four guys working and only two of the were actually making my food. One of the other guys was busing tables and ringing out the last customer in the store but the last guy just stood around and didn't help with anything. I mentioned it wasy birthday and that I was in a hurry to get home...

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Location
No votes
3.1 (687 reviews)
Reviewer's quote

My wife took me to the Menominee, MI location today for Fathers Day and we had a wait , as expected and then we were seated and waited 25 minutes for a waitress to take our order. The food came on time and the waitress said she would be back so we ate then waited again fo 25 more minutes for the...

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...Is there a way to have my checks mailed or diposited on a card and could i possibly start working at a different location please..

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Price Affordability
No votes
3.1 (651 reviews)
Reviewer's quote

Asked about excessive bill-told extra items on photo on menu not part of menu price. No discount offered for poor service-time butter arrivef potatoe too cold to. melt it, no refils on...

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...Expecting Corporate Waffle House to do something like reimburse the price of the meal plus pain and suffering. Manager to be fired and written apology..

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Perkins Restaurant and Waffle House Pros and Cons

Pros
  • I like the restaurant
  • Serving staff is friendly
  • Quality of food
  • Clean
  • Usually good food
  • Frendly people
Cons
  • Food
  • Attitudes
  • Treatment
  • Customer service
  • Service
  • Way i was treated

Perkins Restaurant and Waffle House Most Positive Reviews

Top rated reviews
5

Me and my family came in lastnight .at 9:45 we set an hour before anyone came and took our drink order .i had a talk...

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5

While on business trip, I visited location on College Dr Baton Rouge. The worker Arielle Lewis was very very rude to my...

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5

Everything is above average except for the coffee. So bitter and surely not worth the cost! My group goes to Perkins in...

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5

When I used to smoke, and they allowed smoking, I could not ever get past half my cigarette before my meal, perfectly...

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Perkins Restaurant and Waffle House Most Critical Reviews

Lowest rated reviews
1

Host was rude and crabby, While we waited we saw her get cookies out of the case and sell them to someone with bare...

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1

Poor service at a new waffle house location in Richmond Va. off midlothian turnpike. Waitress had us wait 20min before...

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1

The server was very rude and called me names to my face. Waiting over an hour and a half for my order to be taken....

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1

Xmas night,eating at waffle,service was so bad,the place was filthy,food was all over floor,customer came in with a...

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Perkins Restaurant and Waffle House Latest Reviews

Recent published reviews
1.3

Breakfast my friend had today sept21 chicken and bisquit x2. The whites of eggs were runny. Waitress never ask how are m...

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2.4

the store in kannnapolis nc on Canon Blvd. Always turns their phones off even when they are not busy even in a pandemic...

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4

Had breakfast this morning at your restaurant in Port St lucie.
My wife and I eat there a lot. We understand separate spa...

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No votes

I worked at waffle house I had a check from 2018 I had a mail from Waffle house stating put my Social Security number...

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Perkins Restaurant and Waffle House Products and Services

Most reviewed product and services
  • Perkins Restaurant Customer Care (32 reviews)
  • Perkins Restaurant Manager (10 reviews)
  • Perkins Restaurant Eggs (9 reviews)
  • Waffle House Customer Care (300 reviews)
  • Waffle House Waiter (168 reviews)
  • Waffle House Manager (152 reviews)