PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Perfectly Posh and Wen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Perfectly Posh
Wen

Perfectly Posh and Wen Overview

Total reviews
208
1782
Company responses
0
0
Issues resolved
2
2

Wen was first mentioned on PissedConsumer on Jul 21, 2008 and since then this brand received 1782 reviews. It is 1574 reviews more than Perfectly Posh received since Mar 9, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Perfectly Posh customer support team than with Wen customer service.

Perfectly Posh and Wen Consumer Ratings

Rank
55 out of 1215 in Cosmetics and Personal Care category
109 out of 1215 in Cosmetics and Personal Care category
Website
40 in category
83 in category
Customer service
41 in category
64 in category
Product or Service Quality
52 in category
103 in category

According to consumer ratings and reviews, Perfectly Posh ranks 54 points higher in the Cosmetics and Personal Care category than Wen. People gave Perfectly Posh 3.1 stars for Website criterion in Cosmetics and Personal Care category and it is 346 points higher than the worst rated brand in this category. At the same time, Wen was rated 2.4 stars for Website criterion in this category and it is 303 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Perfectly Posh has a higher rating than Wen. Regarding Product or Service Quality criterion, consumers gave Perfectly Posh 2.9 stars and it is 87% greater than other in category. Wen however was rated 2 stars and it is 73% greater than other in category.

Perfectly Posh and Wen Rating Details

Website
3.1 (116 reviews)
2.4 (228 reviews)
Reviewer's quote

...entire customer service department was in a meeting? That's not a good way to operate, especially when you don't post any other way to contact you on your website. So my friend who sold me the product contacted Posh, who told her they would include free items in my order and expedite the shipping. When I got the order...

PissedConsumer1711094

I'm a uk resident and I'm absolutely devastated that I can no longer purchase wen via the website due to all the complaints about hair loss. As human beings we lose up to 1000 hairs a day anything up to that is not unusual. I love wen and I stand by this product! I recommend it to all my friends,...

Zaiah
Customer service
2.5 (113 reviews)
2 (242 reviews)
Reviewer's quote

I planned an order with Dayzee Hill on may 5, 2019. I paid for the order om Madu 6,2019.I have not yet received my order. It hard been over a month. She lives in kalispell Montana and i live in Great Falls Mo. They're is no excuse for this order to take over a month to get to me. I too am a...

Wendy G

...they said I was not a verified customer. I have bank statements that prove I paid for their products from 2007-2017. It has been very stressful for me to lose my hair...

Eldean
Product or Service Quality
2.9 (110 reviews)
2 (223 reviews)
Reviewer's quote

The number one product beach blanket body butter cannot be found! We love it and need u to keep this item!! Id like to order one or two please my daughter loves it!!..

Laycee

I think Wen was singled out by some hair dresser with their own product line. How could it be on the market for so long without any problems and all of a sudden common sence goes out the window and there are all these victims that lost half their hair in one washing and used it again and lost the...

Devorah

Perfectly Posh and Wen Pros and Cons

Pros
  • Specials and quick delivery
  • Consultant and products
  • That my order arrived in a timely manner
  • Smell
  • How it makes my hair feel and look
  • Product
Cons
  • Way my order was handled
  • Customer service did not respond to e-mails
  • Customer service
  • Hair loss
  • Lost my hair
  • Deceptive marketing practice

Perfectly Posh and Wen Most Positive Reviews

Top rated reviews
5

Natural ingredients, MADE in USA, under $25 and made from highest quality ingredients that smell and work great! I'm...

5

When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

Perfectly Posh and Wen Most Critical Reviews

Lowest rated reviews
1

This companies shipping time is absolutely ridiculous!! It takes FOREVER. And never have I experienced a company who...

1

I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

Perfectly Posh and Wen Latest Reviews

Recent published reviews
5

Just had a few questions but everything was answered perfectly

Read all 208 reviews

I have dial several numbers and automatically hang up...i want to cancel my subscription

Read all 1782 reviews

Perfectly Posh and Wen Products and Services

Most reviewed product and services
  • Perfectly Posh Customer Care (29 reviews)
  • Perfectly Posh Shipping Service (19 reviews)
  • Perfectly Posh Cream (13 reviews)
  • Wen Hair Care (627 reviews)
  • Wen Conditioner (217 reviews)
  • Wen Shampoo (175 reviews)