PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Perfectly Posh and Wen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Perfectly Posh
Wen

Perfectly Posh and Wen Overview

Total reviews 227 1786
Company responses 0 0
Issues resolved 3 2

Perfectly Posh and Wen Consumer Ratings

Rank
70 out of 920 in Cosmetics and Personal Care category
130 out of 920 in Cosmetics and Personal Care category
Website
52 in category
97 in category
Customer service
53 in category
70 in category
Product or Service Quality
66 in category
118 in category
Value for money
71 in category
146 in category

Perfectly Posh and Wen Rating Details

Website
3.1 (126 reviews)
2.4 (230 reviews)
Reviewer's quote

...entire customer service department was in a meeting? That's not a good way to operate, especially when you don't post any other way to contact you on your website. So my friend who sold me the product contacted Posh, who told her they would include free items in my order and expedite the shipping. When I got the order...

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I'm a uk resident and I'm absolutely devastated that I can no longer purchase wen via the website due to all the complaints about hair loss. As human beings we lose up to 1000 hairs a day anything up to that is not unusual. I love wen and I stand by this product! I recommend it to all my friends,...

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Customer service
2.4 (124 reviews)
2 (244 reviews)
Reviewer's quote

...I understand things happen in shipping but having to sit on the phone for over 45 minutes to get through to customer service is unreal..

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...overnight it I am now waiting 3 to 4 weeks for the second box this is ridiculous I can never get the right order or my things on time the girl I spoke to a customer service did not know what she was talking about did not know its FedEx smart post was I could not explain to me why it was taking so long for the mail to come in she did not place a new order nor does she let me know where my refund was for the box that got previously returned she said that she refunded me $111...

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Product or Service Quality
2.8 (118 reviews)
2 (225 reviews)
Reviewer's quote

Trying to purchase additional product with my perks plus membership but need my perks # to order. My consultant is no longer selling product..

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used frizz product a couple of times and noticed my hair fell out in a hugh spot and small spot. I have went to doctors, medicine co pay, treatments time from work. Rogaine..

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Value for money
2.7 (117 reviews)
2 (192 reviews)
Reviewer's quote

And I had two of my friends who also have accounts on here bought some things then the money she took she block them to so she's thinking she's smart because these people are expecting their packages or whatever I am too and it's way way way late and my other two friends it happened to them because...

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I never signed up to be a member i only wanted to try it first I somehow became a memeber and ive cancelled many times and they keep robbing me of money and thos has been going on for a year now and ive only got two packages twice in a whole year and And they have took hudurds of dollers from my...

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Perfectly Posh and Wen Pros and Cons

Pros
  • Specials and quick delivery
  • Product
  • Consultant and products
  • Smell
  • How it makes my hair feel and look
  • Product
Cons
  • Way my order was handled
  • Customer service did not respond to e-mails
  • Customer service
  • Hair loss
  • Lost my hair
  • Deceptive marketing practice

Perfectly Posh and Wen Most Positive Reviews

Top rated reviews
5

Natural ingredients, MADE in USA, under $25 and made from highest quality ingredients that smell and work great! I'm...

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5

When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

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5

I ordered 3 products on July 23, 2015 and received them July 28th. Packed nicely with the Posh catalog and a free...

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5

I am so slow on the uptake, so much so, that I almost ordered another bottle of sweet almond & mint today, by chance...

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Perfectly Posh and Wen Most Critical Reviews

Lowest rated reviews
1

This companies shipping time is absolutely ridiculous!! It takes FOREVER. And never have I experienced a company who...

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1

I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

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1

Perfectly Posh is Perfectly a scam I called for four consecutive days on the customer service line and couldn't reach a...

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1

The same thing happened to me as the person who purchased online with the aid of an agent. Two weeks after I received...

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Perfectly Posh and Wen Latest Reviews

Recent published reviews
No votes

GM I recently received my order of cbd oil Upon opening the package the stopper on the bottle was broken and half of oil...

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5

used frizz product a couple of times and noticed my hair fell out in a hugh spot and small spot. I have went to...

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2.4

Trying to purchase additional product with my perks plus membership but need my perks # to order. My consultant is no...

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2.5

First of all the box that I ordered for overnight delivery did not come overnight delivery it is saying that it will be...

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Perfectly Posh and Wen Products and Services

Most reviewed product and services
  • Perfectly Posh Customer Care (30 reviews)
  • Perfectly Posh Shipping Service (21 reviews)
  • Perfectly Posh Cream (13 reviews)
  • Wen Hair Care (627 reviews)
  • Wen Conditioner (217 reviews)
  • Wen Shampoo (176 reviews)