PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Urban Ladder and Pepperfry as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Urban Ladder

Urban Ladder

Not enough votes
Pepperfry

Pepperfry

Has Verified Representatives
1.7
Urban Ladder
Pepperfry

Urban Ladder and Pepperfry Overview

Total reviews
0
626
Company responses
0
174
Issues resolved
0
11

Urban Ladder and Pepperfry Consumer Ratings

Rank
1322 out of 1516 in Furniture and Decor category
372 out of 1516 in Furniture and Decor category
Customer service
No votes
312 in category
Exchange, Refund and Cancellation Policy
No votes
298 in category
Product or Service Quality
No votes
337 in category
Website
No votes
334 in category

Urban Ladder and Pepperfry Rating Details

Customer service
No votes
1.2 (385 reviews)
Reviewer's quote

No items

I have a little issue here and forced to turn to you as the Customer-service people is not bothering to listen any point from my side. They are falsely accusing the wrong reason for the damage of product. Let me help you with little background...

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Exchange, Refund and Cancellation Policy
No votes
1.1 (353 reviews)
Reviewer's quote

No items

...I want a replacement or refund of this product as Im not happy with the quality of the item..

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Product or Service Quality
No votes
1.2 (347 reviews)
Reviewer's quote

No items

I bought a bookshelf from Pepperfry and upon assembling the product the product displayed incorrect dimensions which was not according to the website. The person dealing with my complaint was extremely arrogant and rude. My request was shut without my permission..

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Website
No votes
1.9 (341 reviews)
Reviewer's quote

No items

...Same time I contacted company by website details. They asked me to send the pictures that proves my complaint. I did it...

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Urban Ladder and Pepperfry Pros and Cons

Pros
No votes
  • Pathetic
  • Very dissapponting
  • Felt cheated and harassed
Cons
No votes
  • Customer service
  • Pathetic service
  • Refusal to acknowledge problem

Urban Ladder and Pepperfry Most Positive Reviews

Top rated reviews
No votes
5

very poor delivery , not trust worthyhelp center have no idea about shipments. Always mention will respond in 28 hours....

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No votes
5

I had ordered on 1st of July vide order Number #302316400
1. A spacewood engineered wood classic wall shelf and
2....

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Urban Ladder and Pepperfry Most Critical Reviews

Lowest rated reviews
No votes
1

Hi,

I ordered 3 items from pepperfry and all of them were not delivered as expected.i had to take the pain of courierin...

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No votes
1

Order ID: 100482494
Order was for a Dining table with 2 chairs - upon delivery, it was found that color of table was dif...

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Urban Ladder and Pepperfry Latest Reviews

Recent published reviews
No votes
1

I have a little issue here and forced to turn to you as the Customer-service people is not bothering to listen any point...

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No votes
1

I bought a soda *** bed on 06 July 2020 ( order -306335233. The leg has broken second time in this short span of time....

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Urban Ladder and Pepperfry Products and Services

Most reviewed product and services
No votes
  • Pepperfry Customer Care (117 reviews)
  • Pepperfry Shipping Service (43 reviews)
  • Pepperfry Installation (8 reviews)