PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pepperfry and Snapdeal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pepperfry

Pepperfry

Has Verified Representatives
1.7
Snapdeal

Snapdeal

1.9
Pepperfry
Snapdeal

Pepperfry and Snapdeal Overview

Total reviews
626
230
Company responses
174
0
Issues resolved
11
0

Pepperfry and Snapdeal Consumer Ratings

Rank
372 out of 1515 in Furniture and Decor category
72 out of 313 in Auctions and Marketplaces category
Customer service
311 in category
No votes
Exchange, Refund and Cancellation Policy
297 in category
No votes
Product or Service Quality
336 in category
No votes
Website
333 in category
No votes

Pepperfry and Snapdeal Rating Details

Customer service
1.2 (385 reviews)
No votes
Reviewer's quote

I have a little issue here and forced to turn to you as the Customer-service people is not bothering to listen any point from my side. They are falsely accusing the wrong reason for the damage of product. Let me help you with little background...

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...Expected delivery date 18 to 20 Oct 2019 till date I can't received watch and customer service is very bad :shoc :shock: :shock: :facepalm: :sleepy: :dead:..

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Exchange, Refund and Cancellation Policy
1.1 (353 reviews)
No votes
Reviewer's quote

...I want a replacement or refund of this product as Im not happy with the quality of the item..

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...Merchant Reference Number: 10753683643 Transaction Reference Number:2035413220 Can I know when I'll get my refund ?..

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Product or Service Quality
1.2 (347 reviews)
No votes
Reviewer's quote

I bought a bookshelf from Pepperfry and upon assembling the product the product displayed incorrect dimensions which was not according to the website. The person dealing with my complaint was extremely arrogant and rude. My request was shut without my permission..

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I received a fake product from snapdeal for which is not working now..

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Website
1.9 (341 reviews)
No votes
Reviewer's quote

...Same time I contacted company by website details. They asked me to send the pictures that proves my complaint. I did it...

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Sir mujhe dhokha hua aapka website se..

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Pepperfry and Snapdeal Pros and Cons

Pros
  • Pathetic
  • Very dissapponting
  • Felt cheated and harassed
  • Call me
  • Snapdeal
  • 7405161871
Cons
  • Customer service
  • Pathetic service
  • Refusal to acknowledge problem
  • Customer service
  • Frod product
  • Pick -up of return goods

Pepperfry and Snapdeal Most Positive Reviews

Top rated reviews
5

very poor delivery , not trust worthyhelp center have no idea about shipments. Always mention will respond in 28 hours....

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5

Sir your company debited Rs 5990 0n 12.10.2018 vide no PRCR/000000517389/121018717/SNAPDEAL.COM. IN FIVE TIme. Pl...

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5

I had ordered on 1st of July vide order Number #302316400
1. A spacewood engineered wood classic wall shelf and
2....

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5

My order book in snap deal fit jeans check to paint size not fit to me so I request given to returning person come and...

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Pepperfry and Snapdeal Most Critical Reviews

Lowest rated reviews
1

Hi,

I ordered 3 items from pepperfry and all of them were not delivered as expected.i had to take the pain of courierin...

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1

I bought Micromax 40 inch LED TV but they delivered me the faulty TV. And now they are not helping me to replace the TV....

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1

Order ID: 100482494
Order was for a Dining table with 2 chairs - upon delivery, it was found that color of table was dif...

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1

Last week I had ordered a laptop on snapdeal, which is delivered this week however a part of which is broken. While I...

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Pepperfry and Snapdeal Latest Reviews

Recent published reviews
1

I have a little issue here and forced to turn to you as the Customer-service people is not bothering to listen any point...

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No votes

Many person calling me and telling me I m winer in Snapdeal company lucky draw first prize 12,60,000 and telling me...

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1

I bought a soda *** bed on 06 July 2020 ( order -306335233. The leg has broken second time in this short span of time....

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1

Price money of dinesh sharma I still not got why iam not get that money what's a problem I have paid 3500 rs for...

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Pepperfry and Snapdeal Products and Services

Most reviewed product and services
  • Pepperfry Customer Care (117 reviews)
  • Pepperfry Shipping Service (43 reviews)
  • Pepperfry Installation (8 reviews)
  • Snapdeal Customer Care (34 reviews)
  • Snapdeal Shipping Service (22 reviews)
  • Snapdeal Mobile Application (5 reviews)