PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ziebart and Pep Boys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ziebart

Ziebart

Has Verified Representatives
2.5
Pep Boys

Pep Boys

1.8
Ziebart
Pep Boys

Ziebart and Pep Boys Overview

Total reviews 254 1407
Company responses 134 0
Issues resolved 0 5

Ziebart and Pep Boys Consumer Ratings

Rank
114 out of 1743 in Service Centers and Repairs category
209 out of 1743 in Service Centers and Repairs category
Customer service
147 in category
197 in category
Product or Service Quality
137 in category
160 in category
Value for money
145 in category
161 in category
Price Affordability
162 in category
214 in category

Ziebart and Pep Boys Rating Details

Customer service
1.8 (145 reviews)
1.5 (326 reviews)
Reviewer's quote

...Corporate customer service felt that nothing was wrong and did nothing to rectify the issue and/or showed no concern about the reps attitude. Muncie, IN store rep was Jeff Sickle - Will never go there as long as he is there..

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...August 12, 2020 I received an email telling me my rebate has been rejected as "All required products were not purchased" even though I was assured by their customer service that the number on the canopy box was good for the rebate. This is a total scam and I will be reporting it to the Consumer Fraud Division of...

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Product or Service Quality
1.9 (127 reviews)
1.6 (277 reviews)
Reviewer's quote

FINANCING WASNT WHAT THEY QUOTED ME AT THE TIME OF SERVICE IT WAS $41. 00 MORE A MONTH AND THEY HAVE BEEN JERKING ME AROUND EVER SINCE I GOT THE BILL IN THE MAIL AND CALLED THEM ABOUT IT I THOUGHT THEY WOULD TAKE CARE IT BUT SO FAR JUST A BUNCH OF BULLSHIP ALL IN ALL I GUESS IT WAS MY MISTAKE FOR...

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The way Pep Boys on Lane Avenue in Jacksonville Florida customer service is very unprofessional..

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Value for money
1.9 (116 reviews)
1.8 (286 reviews)
Reviewer's quote

...My new truck was Ziebarted 3 days after I bought it new and this is the result! I wasn't even half way through the warrantee! I got my money back after a year of arguing, but felt like suing them for damages. So guess what I think about Ziebart..

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...Rebate was accepted but never got my money. E When I called they had no record even when I gave them my tracking number. Will never shopPep Boys again!..

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Price Affordability
2.1 (114 reviews)
1.9 (271 reviews)
Reviewer's quote

I told him that after my whole experience, I was not comfortable with them touching the paint and did not believe the product was worth the outrageous price point. During this phone call, he slowly walked back the claims that the z-gloss could bead snow and shed salt and rudely asked me if I...

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...72 for the price of the 4 new Rancho Shocks! I didn't think too much of it until I got home and ran a generic price check on the same shocks and found them in the area of $100-$120 each. I actually bought ALL FOUR SHOCKS for $376. 72...

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Ziebart and Pep Boys Pros and Cons

Pros
  • Way my vehicle looks
  • Being lied to
  • Very little
  • Convenient location
  • Comfortable waiting room
  • Price
Cons
  • Customer service
  • Unprofessional
  • Non caring service
  • Customer service
  • Poor service provided
  • Poor service

Ziebart and Pep Boys Most Positive Reviews

Top rated reviews
5

Ziebart lyell ave best place to get your windows tinted. See Paul he will go the extra mile to get you what you want....

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5

This guy is a fake. He has NO idea what he is talking about. First off Pepboys repairs tires free so to put *** into a...

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5

Had excellent service today at Zieberts in Pewaukee. Woke up to a dead battery and remote start not working (just...

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5

Pep boys is the best place my car has ever been in. I went to the location in Athens Alabama and the manager Scott...

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Ziebart and Pep Boys Most Critical Reviews

Lowest rated reviews
1

The RS7 two way remote fell apart weeks after having it inatalled. Zibart and crime stoppers said oh the warranty does...

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1

My local Pep Boys in Denver on South Broadway mounted and balanced four new tires and did a four-wheel alignment on my B...

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1

Took me 13GT premium to Ft Wayne Ziebart rhino coverings. They oversprayed the rustproofing EVERYWHERE. Even outside...

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1

I wanted to buy 2 tires from Pep Boys in Gainesville, Florida. They quoted an ADDITIONAL 42.50 to mount and balance the...

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Ziebart and Pep Boys Latest Reviews

Recent published reviews
1

Never heard back from anyone , very disappointed going to write bbb

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1

The way Pep Boys on Lane Avenue in Jacksonville Florida customer service is very unprofessional

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1

2014 Silverado, Ziebarted in Binghamton, NY
After 5 years of application, my rear fender wheel wells have rusted thru twi...

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3.2

Amazon arranges for local install of tires purchased via Amazon. It looks like a normal Cart/Checkout item when you pay...

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Ziebart and Pep Boys Products and Services

Most reviewed product and services
  • Ziebart Car Undercoating (54 reviews)
  • Ziebart Window Tinting (20 reviews)
  • Ziebart Customer Care (17 reviews)
  • Pep Boys Oil Change (152 reviews)
  • Pep Boys Car Repair (73 reviews)
  • Pep Boys Rebate (59 reviews)