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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1402 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Turnaround Time
  • Convenient location 5
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided15
  • Lie about the work needed10
  • Store staff8
  • Un-skilled mechanics8
  • Poor service7
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Vip Auto Parts

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 121 TOTAL REVIEWS
  • $16.5K CLAIMED LOSSES
  • $499 AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Turnaround Time
  • Management is poor quality 1

Customers don't like

  • Inspection rip-off3
  • An experience that was enough to never go back to vip2
  • Poor poor service2
  • Scammed2
  • Credibility of manager and mechanic1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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