PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pep Boys and Tread Quarters as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pep Boys
Tread Quarters

Pep Boys and Tread Quarters Overview

Total reviews 1409 108
Company responses 0 0
Issues resolved 5 0

Pep Boys and Tread Quarters Consumer Ratings

Rank
209 out of 1746 in Service Centers and Repairs category
205 out of 1746 in Service Centers and Repairs category
Customer service
196 in category
144 in category
Value for money
160 in category
138 in category
Product or Service Quality
159 in category
143 in category
Price Affordability
213 in category
168 in category

Pep Boys and Tread Quarters Rating Details

Customer service
1.5 (327 reviews)
1.8 (50 reviews)
Reviewer's quote

...August 12, 2020 I received an email telling me my rebate has been rejected as "All required products were not purchased" even though I was assured by their customer service that the number on the canopy box was good for the rebate. This is a total scam and I will be reporting it to the Consumer Fraud Division of...

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Worst customer service, bunch of liars looking to take advantage of women. Took my car for a oil change was told I had a leak, exact location of leak and cost. Took car back 5 days later, was told could not find leak and charged me extra to fix because they could not find the leak they identified...

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Value for money
1.8 (288 reviews)
2 (44 reviews)
Reviewer's quote

Let me start by saying I will never take my vehicle to this business again nor spend my hard earned money at any of your locations. I have a ford f150 that was having issues with a miss fire. I proceed to investigate myself and found coolant in the coils/heads...

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...When I called Tread Quarters they said there's nothing they can't do about it but they sure took my money. During these times it is not time to be playing with anybody money. This is a serious pandemic and for your company you be taking money is a shame now I have to take matters in my own hands..

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Product or Service Quality
1.6 (278 reviews)
1.8 (41 reviews)
Reviewer's quote

...(9-27-20) I took my 2016 Ford Fusion (dealer serviced) just to get my inspection done. They try to sell me 4 new tires and rear axle brake service for almost $700. 00 in order to get my inspection sticker...

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We were thankful for such quick service since my mother in law is in critical condition at hospital in Richmond and were using car to drive back and forth every other day. We usually get free oil changes with Hall but didnt mind paying for fast efficient service. They told us we needed new brakes...

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Price Affordability
1.9 (272 reviews)
2 (40 reviews)
Reviewer's quote

...72 for the price of the 4 new Rancho Shocks! I didn't think too much of it until I got home and ran a generic price check on the same shocks and found them in the area of $100-$120 each. I actually bought ALL FOUR SHOCKS for $376. 72...

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Charged almost 700 to have 2 breaks and rotors done when I never had to pay that price before. Charged for extra services that should not have been. No need for an appointment and early arrival waited 4 hours when clearly it doesn’t take that long...

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Pep Boys and Tread Quarters Pros and Cons

Pros
  • Convenient location
  • Comfortable waiting room
  • Price
  • Work of the technicians
  • Great customer service
  • Tire selection
Cons
  • Customer service
  • Poor service provided
  • Poor service
  • It was a waste of time and money
  • Overcharging
  • Entire experience

Pep Boys and Tread Quarters Most Positive Reviews

Top rated reviews
5

This guy is a fake. He has NO idea what he is talking about. First off Pepboys repairs tires free so to put *** into a...

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5

These people are awesome thank you guys so much and keep up with the great work. I've been with them for about 2years...

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5

Pep boys is the best place my car has ever been in. I went to the location in Athens Alabama and the manager Scott...

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5

Rich and Wally fixed my vehicle and it runs great

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Pep Boys and Tread Quarters Most Critical Reviews

Lowest rated reviews
1

My local Pep Boys in Denver on South Broadway mounted and balanced four new tires and did a four-wheel alignment on my B...

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1

Went to have a tire put on my rim that had *** and the manager told me he could not do it at your Churchland store so I...

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1

I wanted to buy 2 tires from Pep Boys in Gainesville, Florida. They quoted an ADDITIONAL 42.50 to mount and balance the...

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1

Treadquarters has serviced my 2004 GMC Envoy since May 2013. Since that time, we have done approximately $2900 worth of...

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Pep Boys and Tread Quarters Latest Reviews

Recent published reviews
2

PEP BOYS store in Sunrise Highway, Baldwin, NY. (9-27-20) I took my 2016 Ford Fusion (dealer serviced) just to get my...

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No votes

I came into the store off of Holland Road asking who authorized the work on my vehicle and the guy started telling me...

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1

Let me start by saying I will never take my vehicle to this business again nor spend my hard earned money at any of...

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1

I took my vehicle in because of horrible scrubbing and other noises coming from the front of my vehicle. I had to drive...

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Pep Boys and Tread Quarters Products and Services

Most reviewed product and services
  • Pep Boys Oil Change (152 reviews)
  • Pep Boys Car Repair (74 reviews)
  • Pep Boys Rebate (59 reviews)
  • Tread Quarters Oil Change (14 reviews)
  • Tread Quarters Vehicle Inspection (8 reviews)
  • Tread Quarters Tire Rotation (7 reviews)