PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pep Boys and Tread Quarters as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pep Boys
Tread Quarters

Pep Boys and Tread Quarters Overview

Total reviews
1607
97
Company responses
0
0
Issues resolved
5
0

Pep Boys was first mentioned on PissedConsumer on Sep 2, 2007 and since then this brand received 1607 reviews. It is 1510 reviews more than Tread Quarters received since Jan 4, 2013.

Pep Boys and Tread Quarters Consumer Ratings

Rank
191 out of 2660 in Service Centers and Repairs category
170 out of 2660 in Service Centers and Repairs category
Customer service
186 in category
131 in category
Staff
162 in category
149 in category
Value for money
146 in category
106 in category

According to consumer ratings and reviews, Tread Quarters ranks 21 points higher in the Service Centers and Repairs category than Pep Boys. People gave Pep Boys 1.5 stars for Customer service criterion in Service Centers and Repairs category and it is 428 points higher than the worst rated brand in this category. At the same time, Tread Quarters was rated 1.9 stars for Customer service criterion in this category and it is 483 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Tread Quarters has a higher rating than Pep Boys. Regarding Value for money criterion, consumers gave Pep Boys 1.8 stars and it is 76% greater than other in category. Tread Quarters however was rated 2.1 stars and it is 83% greater than other in category.

Pep Boys and Tread Quarters Rating Details

Customer service
1.5 (302 reviews)
1.9 (43 reviews)
Reviewer's quote

...Called their customer service number. spoke with a rep who said, sorry you need to mail everything as the digital version wont do. Thats BS!..

Stephen K

Nothing done and phone number given that did not work, bad bad taste in my mouth for service paid for and parts hanging from body frame..

Yetta
Staff
1.7 (287 reviews)
1.8 (39 reviews)
Reviewer's quote

...He probably paid someone to take it for him!!!! The Pep Boys in Hollywood Florida on Stirling Road, stay away from! The manager was a very nice man but his staff was incompetent and deceitful. How can you recommend to a customer, to replace disc rotors, on all 4, on a vehicle that only has 18,000 miles! and never even took a micrometer to measure the...

PissedConsumer1134727

Treated horribly and quality work was NOT done.

PissedConsumer1711887
Value for money
1.8 (266 reviews)
2.1 (40 reviews)
Reviewer's quote

I completed the rebate form online with Pep Boys. But never received my $10 back in the mail. Its been approximately 9-10 months!

Jserr

Tread quarters in Williamsburg, Va. they Charged me for a complete break line (metal tubing) over a year ago. I still have rust out tubing on my car.Now my car won't pass inspection because they didn't do the job I paid for. Instead they only replaced a couple tubing with short compressing...

Charles

Pep Boys and Tread Quarters Pros and Cons

Pros
  • Convenient location
  • Comfortable waiting room
  • Price
  • Work of the technicians
  • Great customer service
  • Tire selection
Cons
  • Customer service
  • Poor service provided
  • Poor service
  • It was a waste of time and money
  • Entire experience
  • Overcharging

Pep Boys and Tread Quarters Most Positive Reviews

Top rated reviews
5

This guy is a fake. He has NO idea what he is talking about. First off Pepboys repairs tires free so to put *** into a...

5

These people are awesome thank you guys so much and keep up with the great work. I've been with them for about 2years...

Pep Boys and Tread Quarters Most Critical Reviews

Lowest rated reviews
1

My local Pep Boys in Denver on South Broadway mounted and balanced four new tires and did a four-wheel alignment on my B...

1

Went to have a tire put on my rim that had *** and the manager told me he could not do it at your Churchland store so I...

Pep Boys and Tread Quarters Latest Reviews

Recent published reviews
1.2

Had 4 tires installed with TPMS services and went online for the $120 rebate offer. Submitted the information. Three...

Read all 1607 reviews
1

Treated horribly and quality work was NOT done.

Read all 97 reviews

Pep Boys and Tread Quarters Products and Services

Most reviewed product and services
  • Pep Boys Oil Change (168 reviews)
  • Pep Boys Car Repair (71 reviews)
  • Pep Boys Rebate (58 reviews)
  • Tread Quarters Oil Change (13 reviews)
  • Tread Quarters Vehicle Inspection (8 reviews)
  • Tread Quarters Car Repair (6 reviews)