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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1464 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.8
Customer service
Staff
Website
Turnaround Time
Reliability
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Good service 2

Customers don't like

  • Poor service provided6
  • Attempt to overcharge5
  • Store staff5
  • Terriable customer service4
  • Un-skilled mechanics4
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Town Fair Tire

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $6.9K CLAIMED LOSSES
  • $461 AVERAGE LOSS
2.0
Customer service
Staff
Website
Turnaround Time
Reliability
  • Selection 6
  • Knowledgable sales staff 4
  • Price 4
  • Guy at counter was good 2
  • Great service 1

Customers don't like

  • Poor quality and rude service staff2
  • Lack of honesty2
  • Rude service staff1
  • Service1
  • Scared customer into unwanted services1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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