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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1422 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Turnaround Time
Reliability
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided17
  • Lie about the work needed10
  • Attempt to overcharge8
  • Un-skilled mechanics8
  • Store staff8
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Town Fair Tire

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $6.8K CLAIMED LOSSES
  • $487 AVERAGE LOSS
2.0
Customer service
Staff
Website
Turnaround Time
Reliability
  • Selection 6
  • Knowledgable sales staff 4
  • Price 4
  • Guy at counter was good 2
  • Great service 1

Customers don't like

  • Customer service4
  • Lack of honesty3
  • Misrepresentation of services charged2
  • Rude service staff2
  • Poor quality and rude service staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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