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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1478 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.8
Customer service
Staff
Website
Turnaround Time
Reliability
  • Convenient location 6
  • Price 4
  • Personnel 3
  • Comfortable waiting room 3
  • Good service 2

Customers don't like

  • Poor service provided6
  • Store staff5
  • Attempt to overcharge5
  • Un-skilled mechanics4
  • Terriable customer service4
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Tires Plus

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 449 TOTAL REVIEWS
  • $92.9K CLAIMED LOSSES
  • $678 AVERAGE LOSS
1.7
Customer service
Staff
Website
Turnaround Time
Reliability
  • Were able to fit me in 1
  • Jeremy 1
  • Broke my car 1

Customers don't like

  • Poor service4
  • Misdiagnosed the problem3
  • Dishonest practice3
  • Rushed unnecessarily2
  • Pushy sales2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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