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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1447 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Turnaround Time
Reliability
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided6
  • Attempt to overcharge5
  • Store staff5
  • Terriable customer service4
  • Un-skilled mechanics4
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Tires Plus

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 436 TOTAL REVIEWS
  • $91.6K CLAIMED LOSSES
  • $679 AVERAGE LOSS
1.7
Customer service
Staff
Website
Turnaround Time
Reliability
  • Broke my car 1
  • Jeremy 1

Customers don't like

  • Poor service4
  • Dishonest practice3
  • Misdiagnosed the problem3
  • Pushy sales2
  • Rushed unnecessarily2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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