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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1483 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.8
Customer service
Staff
Website
Turnaround Time
Reliability
  • Convenient location 6
  • Price 4
  • Personnel 4
  • Comfortable waiting room 4
  • Good service 3

Customers don't like

  • Poor service provided6
  • Store staff5
  • Attempt to overcharge5
  • Un-skilled mechanics4
  • Terriable customer service4
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Tire Discounters

Service Centers and Repairs
Has verified representatives
  • 2 ISSUES RESOLVED
  • 20 COMPANY RESPONSES
  • 88 TOTAL REVIEWS
  • $7.8K CLAIMED LOSSES
  • $391 AVERAGE LOSS
2.4
Customer service
Staff
Website
Turnaround Time
Reliability
  • Clean 2
  • Website was helpful 1
  • Prices 1
  • Never had an problm at any othe store 1
  • Did service fast - good product 1

Customers don't like

  • Whole service2
  • Being cheated out of money2
  • Tire discounters1
  • Service1
  • General managers people skills1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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