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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1440 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided6
  • Attempt to overcharge5
  • Store staff5
  • Terriable customer service4
  • Un-skilled mechanics4
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Summit Racing

Equipment
  • 0 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $26.6K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.3
Customer service
Staff
Website
  • Variety of products and prices 3
  • Fast shipping 2
  • So far quallity of the engine 2
  • Web site 1

Customers don't like

  • Would not fix my problem in a timely manner1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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