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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1473 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.8
Customer service
Staff
Website
Diversity of Products or Services
  • Convenient location 6
  • Price 4
  • Personnel 3
  • Comfortable waiting room 3
  • Good service 2

Customers don't like

  • Poor service provided6
  • Store staff5
  • Attempt to overcharge5
  • Un-skilled mechanics4
  • Terriable customer service4
Delete
  • 0 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $26.9K CLAIMED LOSSES
  • $995 AVERAGE LOSS
2.2
Customer service
Staff
Website
Diversity of Products or Services
  • Variety of products and prices 3
  • So far quallity of the engine 2
  • Fast shipping 2
  • Web site 1

Customers don't like

  • Would not fix my problem in a timely manner1
  • Fact they steal your money1
  • Can not return1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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