Pep Boys vs Shell

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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1390 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Discounts and Special Offers
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided17
  • Lie about the work needed10
  • Attempt to overcharge8
  • Un-skilled mechanics8
  • Store staff8

Products by Pep Boys

No items

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Shell

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $29.2K CLAIMED LOSSES
  • $767 AVERAGE LOSS
1.8
Customer service
Staff
Website
Discounts and Special Offers
  • Gas the convience of location 3
  • Quality of fuel 2
  • Costa 1
  • Good gas 1
  • Deals 1

Customers don't like

  • Horrible customer service6
  • Customer service6
  • Not well educated or training employee4
  • Poor employee management4
  • Employees dis respectful3

Products by Shell

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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