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Pep Boys

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 1519 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
  • Convenient location 7
  • Price 4
  • Personnel 4
  • Comfortable waiting room 4
  • Good service 3

Customers don't like

  • Customer service11
  • Poor service provided6
  • Store staff5
  • Poor service5
  • Attempt to overcharge5
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Shell

Utility
  • 1 ISSUES RESOLVED
  • 384 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $17.3K AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
  • Very disgusted 3
  • Quality of fuel 3
  • Gas the convience of location 3
  • Good gas 2
  • Gas 2

Customers don't like

  • Horrible customer service12
  • Customer service5
  • Not well educated or training employee4
  • Poor employee management3
  • Site always closed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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