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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1440 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Discounts and Special Offers
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided6
  • Attempt to overcharge5
  • Store staff5
  • Terriable customer service4
  • Un-skilled mechanics4
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Sears

Supermarkets and Malls
  • 18 ISSUES RESOLVED
  • 4491 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Staff
Website
Discounts and Special Offers
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service66
  • Delivery experience27
  • Home delivery17
  • Service17
  • Whole process8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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