Pep Boys vs Sears Auto Center

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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1389 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Discounts and Special Offers
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided17
  • Lie about the work needed10
  • Attempt to overcharge8
  • Un-skilled mechanics8
  • Store staff8

Products by Pep Boys

No items

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Sears Auto Center

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 361 TOTAL REVIEWS
  • $84.8K CLAIMED LOSSES
  • $793 AVERAGE LOSS
1.6
Customer service
Staff
Website
Reliability
Discounts and Special Offers
  • Suck 4
  • Pricing 2
  • Ease of scheduling an appointment 1
  • Some of the people tried to help 1
  • Service 1

Customers don't like

  • Unprofessional staff8
  • Waiting time7
  • Bad customer service5
  • Service never provided5
  • Never fixed problem4

Products by Sears Auto Center

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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