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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1487 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Convenient location 6
  • Price 4
  • Personnel 4
  • Comfortable waiting room 4
  • Good service 3

Customers don't like

  • Customer service11
  • Poor service provided6
  • Store staff5
  • Attempt to overcharge5
  • Un-skilled mechanics4
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Sears Auto Center

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 415 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $857 AVERAGE LOSS
1.6
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Pricing 2
  • Taking my car to one place only 1
  • Some of the people tried to help 1
  • Service provided by rodney mchaney 1
  • Service 1

Customers don't like

  • Bad customer service10
  • Waiting time4
  • Unprofessional staff4
  • Never fixed problem4
  • Customer service sucks4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Charlotte, North Carolina, United States #1298500

pep boys's car service is very expensive