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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1464 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Good service 2

Customers don't like

  • Poor service provided6
  • Attempt to overcharge5
  • Store staff5
  • Terriable customer service4
  • Un-skilled mechanics4
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Sears Auto Center

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 400 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $869 AVERAGE LOSS
1.6
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Pricing 2
  • Price 1
  • Service 1
  • Service provided by rodney mchaney 1
  • Some of the people tried to help 1

Customers don't like

  • Bad customer service6
  • Customer service sucks4
  • Never fixed problem4
  • Unprofessional staff4
  • Waiting time4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous

pep boys's car service is very expensive