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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1450 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Turnaround Time
Reliability
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Various auto products and parts 1

Customers don't like

  • Poor service provided6
  • Attempt to overcharge5
  • Store staff5
  • Terriable customer service4
  • Un-skilled mechanics4
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Safelite AutoGlass

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 551 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Turnaround Time
Reliability
  • Friendliness off the tech 7
  • Friendly 3
  • Were helpful 3
  • Scheduling was easy and they showed up on time 2
  • Qualified staff 1

Customers don't like

  • Did not do the job right3
  • Never showed up2
  • No show2
  • Results personnel2
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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