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Rockauto
Pep Boys

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Rockauto

Rockauto

2.5
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3884 TOTAL REVIEWS
Rank
27 out of 525
in Auto Parts and Accessories category
Rating Details
Price Affordability
Product or Service Quality
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    24087
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    01:23
  • ISSUES RESOLVED
    3%
Top Products and Services
2.9
979 reviews
2.7
547 reviews
2.8
70 reviews
Pep Boys

Pep Boys

1.8
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1603 TOTAL REVIEWS
Rank
191 out of 2650
in Service Centers and Repairs category
Rating Details
Price Affordability
Product or Service Quality
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    26
  • SUCCESSFUL
    62%
  • AVG CALL DURATION
    05:01
  • ISSUES RESOLVED
    33%
Top Products and Services
1.6
168 reviews
1.8
71 reviews
3.1
59 reviews

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