PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about River City Transmission Center and Pep Boys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

River City Transmission Center
Pep Boys

River City Transmission Center and Pep Boys Overview

Total reviews 2 1423
Company responses 0 0
Issues resolved 0 6

River City Transmission Center and Pep Boys Consumer Ratings

Rank
483 out of 1761 in Service Centers and Repairs category
209 out of 1761 in Service Centers and Repairs category
Price Affordability
316 in category
219 in category
Customer service
279 in category
205 in category
Value for money
261 in category
166 in category
Product or Service Quality
255 in category
163 in category

River City Transmission Center and Pep Boys Rating Details

Price Affordability
1 (1 review)
1.9 (277 reviews)
Reviewer's quote

The woman that supposedly owns this business is a nut job. She had my car for over a week and lie upon lie ....... I surprised visited this shop and it hadn't even been looked at! I wanted my car, yet she wanted a 150 for services rendered! I refused. She threatened me to get off her "lot" and...

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...72 for the price of the 4 new Rancho Shocks! I didn't think too much of it until I got home and ran a generic price check on the same shocks and found them in the area of $100-$120 each. I actually bought ALL FOUR SHOCKS for $376. 72...

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Customer service
1 (1 review)
1.5 (333 reviews)
Reviewer's quote

No items

...August 12, 2020 I received an email telling me my rebate has been rejected as "All required products were not purchased" even though I was assured by their customer service that the number on the canopy box was good for the rebate. This is a total scam and I will be reporting it to the Consumer Fraud Division of...

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Value for money
1 (1 review)
1.8 (293 reviews)
Reviewer's quote

No items

Let me start by saying I will never take my vehicle to this business again nor spend my hard earned money at any of your locations. I have a ford f150 that was having issues with a miss fire. I proceed to investigate myself and found coolant in the coils/heads...

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Product or Service Quality
1 (1 review)
1.6 (282 reviews)
Reviewer's quote

No items

...75 FOR THAT SERVICE. I ONLY USED TWO TIMES AND THE AC WAS NOT WORKING ANYMORE. I TOOK IT BACK TO PEP BOYS AND WAS TOLD THE HI PRESSURE HOSE HAD TO BE REPLACED BECAUSE THE AC HI PRESSURE VALVE WAS DAMAGED THEY WERE CHARGING ME 750...

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River City Transmission Center and Pep Boys Pros and Cons

Pros
No votes
  • Convenient location
  • Comfortable waiting room
  • Price
Cons
No votes
  • Customer service
  • Poor service provided
  • Poor service

River City Transmission Center and Pep Boys Most Positive Reviews

Top rated reviews
No votes
5

This guy is a fake. He has NO idea what he is talking about. First off Pepboys repairs tires free so to put *** into a...

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No votes
5

Pep boys is the best place my car has ever been in. I went to the location in Athens Alabama and the manager Scott...

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River City Transmission Center and Pep Boys Most Critical Reviews

Lowest rated reviews
1

The woman that supposedly owns this business is a nut job. She had my car for over a week and lie upon lie ....... I su...

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1

My local Pep Boys in Denver on South Broadway mounted and balanced four new tires and did a four-wheel alignment on my B...

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No votes
1

I wanted to buy 2 tires from Pep Boys in Gainesville, Florida. They quoted an ADDITIONAL 42.50 to mount and balance the...

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River City Transmission Center and Pep Boys Latest Reviews

Recent published reviews
No votes

I took my Ford F-250(four wheel drive) in for repairs. First I was told it was the trans axle that was the problem!...

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2.2

took my truck in for tires not go under my hood

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No votes
2.5

I was supposed to get an $80.00 rebate on new brakes front and back and received message denied because it was not in...

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River City Transmission Center and Pep Boys Products and Services

Most reviewed product and services
No votes
  • Pep Boys Oil Change (152 reviews)
  • Pep Boys Car Repair (74 reviews)
  • Pep Boys Rebate (59 reviews)