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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1414 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided17
  • Lie about the work needed10
  • Attempt to overcharge8
  • Un-skilled mechanics8
  • Store staff8
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Precision Tune

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 94 TOTAL REVIEWS
  • $14.9K CLAIMED LOSSES
  • $743 AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
  • Waiting room 3
  • Customer service 2
  • Lead technician 1
  • Payment arrangement 1
  • Oil change price 1

Customers don't like

  • Price gouging5
  • No knowledge of needed repairs4
  • Attempt to sell unneeded repairs3
  • How they handled my complaint2
  • Legal disclaimer2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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