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Peoplesmart

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 373 COMPANY RESPONSES
  • 383 TOTAL REVIEWS
3.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Helped me fast 1
  • I liked 1

Customers don't like

  • Refusal to refund entire amount4
  • Unauthorized billing4
  • 240 dollar free trial3
  • Constant charges2
  • Peoplesmart customer service2
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1500 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Price 18
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service69
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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