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Peoplesmart

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 374 COMPANY RESPONSES
  • 383 TOTAL REVIEWS
3.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Helped me fast 1
  • I liked 1

Customers don't like

  • Unauthorized billing2
  • 240 dollar free trial2
  • Product1
  • Refusal to refund entire amount1
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Rise Broadband

Telecommunications
  • 3 ISSUES RESOLVED
  • 544 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $987 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Only isp option i have 8
  • Have a few good techs thay worked hard to fix issues 7
  • Not a single thing 7
  • Techs are fine 7
  • When the service worked it was ok 6

Customers don't like

  • Not meeting speed paid for8
  • Billing and operations not able to resolve problems5
  • Less than 30 percent of paid for speed consistently5
  • Stability issues and below paid for speed5
  • Occasional drop in connectivity and speed4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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