PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Peoplefinders and Whitepages as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Peoplefinders
Whitepages

Peoplefinders and Whitepages Overview

Total reviews 539 1099
Company responses 0 0
Issues resolved 0 9

Peoplefinders and Whitepages Consumer Ratings

Rank
29 out of 78 in Background and People Search category
18 out of 173 in Review Websites and Directories category
Customer service
19 in category
12 in category
Website
20 in category
19 in category
Product or Service Quality
16 in category
17 in category
Reliability
17 in category
14 in category

Peoplefinders and Whitepages Rating Details

Customer service
1.2 (118 reviews)
1.2 (412 reviews)
Reviewer's quote

customer service rep acknowledged error and i will be refunded the charge in 5 -7 days..

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So I found a phone number for Whitepages customer service which does not work. I AM CALLING TO GET A REFUND BECAUSE WHITEPAGES IS A BUNCH OF *** YOU KEEP EMAILING ME SAYING THAT YOU HAVE UPDATED INFORMATION ON THE PERSON THE I AM MONITORING BUT WHEN I PAID FOR THE PURCHASE I SAW THE SAME *** THAT...

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Website
1.5 (114 reviews)
1.5 (396 reviews)
Reviewer's quote

...com website shows a 403 error message and I am unable to contact them. Name Cynthia M. Sicilia, email address: siciliacms@***...

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...I've even changed my password twice and I'm not allowed in for the website or the app. I don't have time for this inefficiency. Would just like the last two months refunded at this point...

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Product or Service Quality
1.3 (104 reviews)
1.4 (392 reviews)
Reviewer's quote

...I called People Finders again to cancel their service for me. I also contacted Synchrony bank, where my credit card belongs to help me to get my money back. So give me my money back put back to my credit card, because I never requested this service after I paid for one time use..

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I signed up for the premium service, and I was having someone monitored. I tried to sign in using my email address. But it wouldn't recognize the same address I just used...

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Reliability
1.1 (46 reviews)
1.3 (349 reviews)
Reviewer's quote

I wanted to look up an old friend and saw that it would only cost 5.00 so I canceled my account afterwards. Instead of being charged my 5.00, I was charged an extra 29.00, plus my 5.00! So I called the company, the man looked me up and said yes I do see you, and you did cancel. You do get a refund,...

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They said they were charging me $9.99 and really charged me $16.99. Its complete *** !

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Peoplefinders and Whitepages Pros and Cons

Pros
  • Promptly refunded the disputed charge
  • Information found
  • I found an address that i needed
  • Remove our names so we feel safe at home
  • I dont care this point
  • Using it for numbers
Cons
  • Charged my card without knowing
  • Being ripped off
  • False information
  • Terrible customer service
  • Unethical
  • No customer service

Peoplefinders and Whitepages Most Positive Reviews

Top rated reviews
5

I paid for one month to use the Peoplefinder site and have used the site for 5 days. Now the site is down and repeated a...

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5

Here are lots of profiles created by my name (Jennifer Peter) and those all profiles are fake kindly please remove...

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5

Thought i was only being charged 5.95. But was charged 29.00 i dont work i need my money back never would of payed...

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5

Yes i need to know when my request is granted to remove my name from the white pages. CODE: 5028. Kim Rhodes...

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Peoplefinders and Whitepages Most Critical Reviews

Lowest rated reviews
1

FREE TRIAL! NO WAY! Supposed to have a 7 day free trial. Just had to give a credit card number. OK. I fell for it....

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1

I used white pages to find an address and was charge $20......but continues to charge each month a monthly charge.....pr...

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1

I signed up for what was supposed to be a 3 day free trial with unlimited searches. I did 5 searches and the...

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1

I work with a ton of mailing lists, so I often need a correct zip code or address. Your site takes so long to load, it i...

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Peoplefinders and Whitepages Latest Reviews

Recent published reviews
1.6

It's very simple. I didn't sign up for anything. I allowed my friend to get a one time lookup for .95¢ and instead I get...

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No votes

I got a 5 day 1 dollar trial for white pages in hopes of finding some information I needed. I did some work and ended...

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No votes

I didn't order your sevices please put my money back on my debit card

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1

They said they were charging me $9.99 and really charged me $16.99. Its complete *** !

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Peoplefinders and Whitepages Products and Services

Most reviewed product and services
  • Peoplefinders Membership (85 reviews)
  • Peoplefinders People Search (76 reviews)
  • Peoplefinders Free Trial (26 reviews)
  • Whitepages Public Record (238 reviews)
  • Whitepages Membership (83 reviews)
  • Whitepages Premium Membership (43 reviews)