PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Spokeo and Peoplefinders as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Spokeo
Peoplefinders

Spokeo and Peoplefinders Overview

Total reviews 62 539
Company responses 0 0
Issues resolved 2 0

Spokeo and Peoplefinders Consumer Ratings

Rank
26 out of 78 in Background and People Search category
29 out of 78 in Background and People Search category
Billing Practices
13 in category
20 in category
Product or Service Quality
12 in category
16 in category
Exchange, Refund and Cancellation Policy
6 in category
15 in category
Website
18 in category
20 in category

Spokeo and Peoplefinders Rating Details

Billing Practices
1.3 (28 reviews)
1 (86 reviews)
Reviewer's quote

...If you only have $25 on your Visa gift card so even if they make a mistake in billing they I can't get more than $25. Only used cards that are not attached to your account. ..

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I did not sign up for concurrent billing. I have contacted Sacrmento BBB and asked for the system to file a complaint. You billed me 4 months without my permission and you will pay!!!!..

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Product or Service Quality
1.5 (24 reviews)
1.3 (104 reviews)
Reviewer's quote

...They would not refund the overpayments due to their deceitful small print even though I had not used the service for over 2 years. Just say no and do a google search or use a better background check service..

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customer service rep acknowledged error and i will be refunded the charge in 5 -7 days..

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Exchange, Refund and Cancellation Policy
1.7 (23 reviews)
1.2 (112 reviews)
Reviewer's quote

...I have tried a second time now and wish a refund to my original payment method which is Visa immediately. They advertise as a free trial when it is not a free trial at all. This website is not reliable and it is not valid for Canada anyway so why bother using it at all...

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...You do get a refund, and here is the number. I couldnt reach anyone! We had a house fire, my nerves are already shot and I need every penny! Please help!..

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Website
1.5 (23 reviews)
1.5 (114 reviews)
Reviewer's quote

Rather than posting what I simply needed (which was the email address), the website kept making me wait while it was uploading personal records and I was not interested. In addition, they'll try to convince you to purchase the report--uh, no thank you. I was very disappointed with the lack of...

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...com website shows a 403 error message and I am unable to contact them. Name Cynthia M. Sicilia, email address: siciliacms@***...

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Spokeo and Peoplefinders Pros and Cons

Pros
  • Fraudulent
  • Easy to get fooled into beleiving the can help you
  • Easy to access on the web
  • Promptly refunded the disputed charge
  • Information found
  • I found an address that i needed
Cons
  • Sneaky billing
  • Its a fraud
  • Getting a scam bill on my credit card
  • Charged my card without knowing
  • Being ripped off
  • False information

Spokeo and Peoplefinders Most Positive Reviews

Top rated reviews
4.8

I ordered a subscription thinking it was $4.95 for one month and ended up being $30 all together for 6 months. I called...

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5

I paid for one month to use the Peoplefinder site and have used the site for 5 days. Now the site is down and repeated a...

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3.5

Yes no answer on one and the other one received only text message saying who is this so I left a voicemail after...

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5

Thought i was only being charged 5.95. But was charged 29.00 i dont work i need my money back never would of payed...

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Spokeo and Peoplefinders Most Critical Reviews

Lowest rated reviews
1

I gave the email address and it actual name they told me they had lots of stuff Absolutely nothing but an old address...

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1

FREE TRIAL! NO WAY! Supposed to have a 7 day free trial. Just had to give a credit card number. OK. I fell for it....

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1

I cancelled my membership to Spokeo (search ) but they keep charging my card 14.95, I call them and they cancel again ,...

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1

I signed up for what was supposed to be a 3 day free trial with unlimited searches. I did 5 searches and the...

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Spokeo and Peoplefinders Latest Reviews

Recent published reviews
No votes

I used your service on 9/25/20 for 95cents which I paid you. You tried billing me for some kind of service on 10/13/20....

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1.6

It's very simple. I didn't sign up for anything. I allowed my friend to get a one time lookup for .95¢ and instead I get...

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1

Ordered a single report and paid $1 for it. Now I have been charged for a full account $24.95. No where in the order...

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No votes

I didn't order your sevices please put my money back on my debit card

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Spokeo and Peoplefinders Products and Services

Most reviewed product and services
  • Spokeo People Search (19 reviews)
  • Spokeo Subscription (8 reviews)
  • Peoplefinders Membership (85 reviews)
  • Peoplefinders People Search (76 reviews)
  • Peoplefinders Free Trial (26 reviews)