PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Peoplefinders and Spokeo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Peoplefinders
Spokeo

Peoplefinders and Spokeo Overview

Total reviews 540 61
Company responses 0 0
Issues resolved 0 2

Peoplefinders and Spokeo Consumer Ratings

Rank
29 out of 76 in Background and People Search category
26 out of 76 in Background and People Search category
Customer service
21 in category
9 in category
Website
22 in category
20 in category
Exchange, Refund and Cancellation Policy
17 in category
7 in category
Price Affordability
24 in category
16 in category

Peoplefinders and Spokeo Rating Details

Customer service
1.2 (118 reviews)
1.6 (21 reviews)
Reviewer's quote

customer service rep acknowledged error and i will be refunded the charge in 5 -7 days..

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...They would not refund the overpayments due to their deceitful small print even though I had not used the service for over 2 years. Just say no and do a google search or use a better background check service..

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Website
1.5 (113 reviews)
1.5 (23 reviews)
Reviewer's quote

...com website shows a 403 error message and I am unable to contact them. Name Cynthia M. Sicilia, email address: siciliacms@gmail...

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Rather than posting what I simply needed (which was the email address), the website kept making me wait while it was uploading personal records and I was not interested. In addition, they'll try to convince you to purchase the report--uh, no thank you. I was very disappointed with the lack of...

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Exchange, Refund and Cancellation Policy
1.2 (112 reviews)
1.7 (23 reviews)
Reviewer's quote

...You do get a refund, and here is the number. I couldnt reach anyone! We had a house fire, my nerves are already shot and I need every penny! Please help!..

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...I have tried a second time now and wish a refund to my original payment method which is Visa immediately. They advertise as a free trial when it is not a free trial at all. This website is not reliable and it is not valid for Canada anyway so why bother using it at all...

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Price Affordability
1.3 (107 reviews)
1.5 (22 reviews)
Reviewer's quote

Just happened to put my sons name in on here to show someone. Your info is not factual. And I do not wish to get these constant messages from your site. Its annoying and cannot depend on your site for factual info. So please stop sending me these messages. No where on them can I stop it but I get...

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I was charged 27$ and did not authorize that please refund me 10791245143 is the confirmation number

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Peoplefinders and Spokeo Pros and Cons

Pros
  • Promptly refunded the disputed charge
  • Information found
  • I found an address that i needed
  • Fraudulent
  • Easy to get fooled into beleiving the can help you
  • Easy to access on the web
Cons
  • Charged my card without knowing
  • Being ripped off
  • False information
  • Sneaky billing
  • Its a fraud
  • Getting a scam bill on my credit card

Peoplefinders and Spokeo Most Positive Reviews

Top rated reviews
5

I paid for one month to use the Peoplefinder site and have used the site for 5 days. Now the site is down and repeated a...

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4.8

I ordered a subscription thinking it was $4.95 for one month and ended up being $30 all together for 6 months. I called...

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5

Thought i was only being charged 5.95. But was charged 29.00 i dont work i need my money back never would of payed...

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3.5

Yes no answer on one and the other one received only text message saying who is this so I left a voicemail after...

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Peoplefinders and Spokeo Most Critical Reviews

Lowest rated reviews
1

FREE TRIAL! NO WAY! Supposed to have a 7 day free trial. Just had to give a credit card number. OK. I fell for it....

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1

I gave the email address and it actual name they told me they had lots of stuff Absolutely nothing but an old address...

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1

I signed up for what was supposed to be a 3 day free trial with unlimited searches. I did 5 searches and the...

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1

I cancelled my membership to Spokeo (search ) but they keep charging my card 14.95, I call them and they cancel again ,...

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Peoplefinders and Spokeo Latest Reviews

Recent published reviews
1

I wanted to look up an old friend and saw that it would only cost 5.00 so I canceled my account afterwards. Instead of...

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1

Ordered a single report and paid $1 for it. Now I have been charged for a full account $24.95. No where in the order...

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1

I did not sign up for concurrent billing. I have contacted Sacrmento BBB and asked for the system to file a complaint....

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1.4

I was charged 27$ and did not authorize that please refund me 10791245143 is the confirmation number

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Peoplefinders and Spokeo Products and Services

Most reviewed product and services
  • Peoplefinders Membership (85 reviews)
  • Peoplefinders People Search (76 reviews)
  • Peoplefinders Phone Number Lookup (26 reviews)
  • Spokeo People Search (19 reviews)
  • Spokeo Subscription (8 reviews)