PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about People Media and POF as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

People Media
POF

People Media and POF Overview

Total reviews
267
2849
Company responses
0
0
Issues resolved
0
9

People Media and POF Consumer Ratings

Rank
54 out of 247 in Dating and Social Networking category
41 out of 247 in Dating and Social Networking category
Customer service
38 in category
41 in category
Website
58 in category
22 in category
Diversity of Products or Services
53 in category
24 in category
Product or Service Quality
39 in category
28 in category

People Media and POF Rating Details

Customer service
1.5 (108 reviews)
1.4 (957 reviews)
Reviewer's quote

...Please ckrr6horrible customer service. Not user friendly website. Very sneaky!ect!..

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POF has NO customer service. POF doesnt respond to ANYTHING..

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Website
1.6 (101 reviews)
2 (954 reviews)
Reviewer's quote

This is absolutely the most poorly run website I have ever encountered and they refuse to refund my money!!!..

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I am trying to login to POF website and m unable to do so, tried to reset my password but no link sent to me to reset my password..

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Diversity of Products or Services
1.4 (96 reviews)
1.9 (820 reviews)
Reviewer's quote

...The customer services is based in the far east somewhere and they sound like children manning the phones. Please save your money and any headaches you will incur from dealing with this company. Stay away!!! this is a fraud!!!!!! ..

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The good news is that I met someone special through POF and do not need their services any longer. The bad news is that someone using the listing of Bemine4ever1 hacked my account after telling me that she wanted to use a video connection sanctioned by the company. POF does not sanction video...

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Product or Service Quality
1.5 (95 reviews)
1.8 (911 reviews)
Reviewer's quote

Within 2 weeks I cancelled the service . I did and removed the auto-pay option well within the "free trial period" (by the way it's not a free trial). They charge me in advance the day I opened the account...

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...The fact that there is no customer service number makes me very suspicious about this company!!!!!!!!!!!!!!!!!!!!..

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People Media and POF Pros and Cons

Pros
  • Worse site ever
  • Customer service
  • Ability to filter candidates
  • Has been good up till now
  • Free
  • Up until my account got hacked
Cons
  • Customer service
  • Spammers
  • Site frequently does not honor the filters
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason

People Media and POF Most Positive Reviews

Top rated reviews
5

I had requested that my name be removed from your roster of members about a month ago. Apparently this was not done as...

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5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

Can’t remove my photo from bikergirl12-want to stay a free member but no white or Asian or Indian guys
savagephotos4u@gma...

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5

Looozers ;) im glad i got the boot

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People Media and POF Most Critical Reviews

Lowest rated reviews
1

It was so frustrating I finally just told the guy "KEEP THE MONEY!"

So fricken' frustrating.

I had called on the day o...

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1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

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1

Having issues with website, constant ads coming up knocking you out of your IM Chat or whatever you are in. I am...

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1

Like many others here, my account was deleted for NO reason. And, each time I created a new account with a new user...

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People Media and POF Latest Reviews

Recent published reviews
1.1

Zully, tried to help.
I am very upset.
I was billed for 6 months that I did not sign up for. I disputed it with my Credit...

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No votes

I HAVE BEEN VERY UPSET AND FRUSTRATED WITH POF SERVICES I WAS CHARGED WITH RENEWAL AND DID NOT AUTHORIZED THIS AND WANT...

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No votes

uploaded photos that need to be deleted not for public view

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No votes

My moble Phone does not get text .so I was hoping you would send the code to my gmail. And my gmail address is...

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People Media and POF Products and Services

Most reviewed product and services
  • People Media Account (42 reviews)
  • People Media Membership (37 reviews)
  • People Media Customer Care (30 reviews)
  • Pof Account (965 reviews)
  • Pof Profile (359 reviews)
  • Pof Online Dating (164 reviews)