PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pentair Pool and What A Light as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pentair Pool
What A Light

Pentair Pool and What A Light Overview

Total reviews 15 49
Company responses 0 0
Issues resolved 0 0

Pentair Pool and What A Light Consumer Ratings

Rank
53 out of 261 in Pools, Spas and Plumbing Supplies category
693 out of 3126 in E-commerce category
Website
59 in category
667 in category
Customer service
57 in category
470 in category
Product or Service Quality
47 in category
513 in category
Exchange, Refund and Cancellation Policy
51 in category
439 in category

Pentair Pool and What A Light Rating Details

Website
2.1 (7 reviews)
1.4 (10 reviews)
Reviewer's quote

When I purchased thousands of dollars worth of automation products from this company two years ago, there was a website where all my products were registered and logged. I had an initial problem with a temperature sensor that was quickly resolved by using the resources available on their website....

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...Their website doesn't work and the info I received with the lamps had no contact information. I believe I've been had..

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Customer service
1.4 (7 reviews)
1.1 (12 reviews)
Reviewer's quote

...No sorry let me give you a discount just sorry even if the customer service representative were to request it would be denied. If you have a pool and a choice do not go with pentair..

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Purchased through HSN and we are over the 30 day warranty and two stopped working! Basically HSN said ... we are sorry.. theres nothing we can do!Horrible ..

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Product or Service Quality
1.7 (7 reviews)
1.1 (14 reviews)
Reviewer's quote

...Excellent cooperation and service..

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So my mother gave me this it was up in her attic she don't know how long but I went to charge it as it says 20 to 24 hours and nothing does not work poor product POS and I can't believe they're still selling them..

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Exchange, Refund and Cancellation Policy
1.4 (7 reviews)
1 (11 reviews)
Reviewer's quote

Ic 40 salt level Green leds fail to illuminate to show salt level in my pool. Tech said leds May have burned out and Id have to replace the entire unit. Unit Still produces sufficient quantities of chlorine within normal parameters. I will leave it alone as I test weekly.

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Will not charge charging light is red status is off used twice what's next luv when they work have 4

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Pentair Pool and What A Light Pros and Cons

Pros
  • Other products purchased
  • Great white shark vacuum
  • Great customer service
  • Light is great when working
  • Bright light
  • Stands alone
Cons
  • Warranty is a joke
  • Warranty
  • Charging me top dollar for a product you know is a failure
  • Work a few times and it stopped
  • Does hold a charge
  • Will not charge

Pentair Pool and What A Light Most Positive Reviews

Top rated reviews
5

Had power failure &;;;;;; needed to reset time on pump. Tech. walked me through it in no time. Excellent...

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3.5

I bought two of these lights. The first one i used for a short while then it would just go out without a warning. I...

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No votes
No votes

Pentair Pool and What A Light Most Critical Reviews

Lowest rated reviews
1

Installed new Pentair Whisperflo pool pump in April of 18. Pump has stopped working and is most likely seized.
Pentair on...

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1

Purchased 6 What-A-Light's, after a few minutes use, only 1 will light. To late to return, I liked this concept & truste...

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1

Pentair will NOT stand behind their products. My $700 color changing light is dead.
I've installed 3 diff pools in my lif...

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1

They worked fine after the initial charge. After the second charge they only stay one for about 30 seconds. I can't get...

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Pentair Pool and What A Light Latest Reviews

Recent published reviews
No votes

The pentair app that I have says offline and we cant get it on back on

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No votes

I bought this through HSN... I thought it was awesome it was working fine till just recently. When I plug it in to...

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No votes

Pool heater will not come on

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No votes

It's a great idea...if it worked. What a joke.... "Last flash light you will have to buy". It does not keep a charge.

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Pentair Pool and What A Light Products and Services

Most reviewed product and services
  • Pentair Pool Pool Pump (7 reviews)
  • Pentair Pool Mastertemp Pool Heater (5 reviews)
  • Pentair Pool Pool Lights (5 reviews)
  • What A Light Lights (10 reviews)
  • What A Light Lamp (2 reviews)