Start a new comparison
Delete

Pennymac

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 316 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $28.8K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • 1 knowledgable individual 2
  • Friendly staff 2

Customers don't like

  • Unwilling to own their mistakes11
  • Worst customer service ever11
  • Procedures10
  • Customer service8
  • Their service and procedures7
Delete

Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 640 TOTAL REVIEWS
  • $5.6M CLAIMED LOSSES
  • $43.7K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Total nitemare 13
  • Chrystal roberts 2
  • Good people to talk to 2
  • India is smarter than these people 2
  • No comment as this is first time 2

Customers don't like

  • Customer service19
  • Never getting responses18
  • Do not honor agreement14
  • Ignorance11
  • Incompetent and rude agents11
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.