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Pennymac
Quicken Loans

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Pennymac

Pennymac

1.3
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 522 TOTAL REVIEWS
Rank
192 out of 1289
in Loans and Mortgages category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    52
  • SUCCESSFUL
    44%
  • AVG CALL DURATION
    02:22
  • ISSUES RESOLVED
    7%
Top Products and Services
1.5
177 reviews
1.7
55 reviews
1.3
49 reviews
Quicken Loans

Quicken Loans

1.5
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 887 TOTAL REVIEWS
Rank
136 out of 1289
in Loans and Mortgages category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    125
  • SUCCESSFUL
    39%
  • AVG CALL DURATION
    03:35
  • ISSUES RESOLVED
    38%
Top Products and Services
1.6
230 reviews
1.5
149 reviews
1.5
128 reviews

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Anonymous
#1762983
Customer service
I have never used Quicken Loans

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