Start a new comparison
Delete

Pennymac

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 323 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $28.3K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • 1 knowledgable individual 2
  • Friendly staff 2

Customers don't like

  • Unwilling to own their mistakes12
  • Worst customer service ever12
  • Procedures11
  • Customer service8
  • Their service and procedures7
Delete

Prosper

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $21.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Interest rate was good 1
  • Not as expected 1
  • On the front end they delivered very fast and effienciently 1
  • Social spect of investing 1

Customers don't like

  • Customer service5
  • Stole my money2
  • Misrepresent investor returns1
  • Very frustrating procces1
  • Poor customer service1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.