PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about US Career Institute and Penn Foster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Penn Foster

Penn Foster

Has Verified Representatives
2.4
US Career Institute
Penn Foster

US Career Institute and Penn Foster Overview

Total reviews 50 285
Company responses 0 2
Issues resolved 0 1

US Career Institute and Penn Foster Consumer Ratings

Rank
125 out of 878 in Education category
102 out of 878 in Education category
Product or Service Quality
100 in category
91 in category
Diversity of Products or Services
100 in category
91 in category
Customer service
114 in category
79 in category
Website
101 in category
96 in category

US Career Institute and Penn Foster Rating Details

Product or Service Quality
2 (18 reviews)
2.3 (58 reviews)
Reviewer's quote

...Student Service is no help either, if you email question, it takes them fwe days to answer. Sometimes too, sent email questions to instructors, no response even a week. 5...

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...In addition, I am also confidently willing to bet that a minimum of 98% of the users that commented also checked off that they have "read and agree to the Pissed Consumer Terms of Service*", as well. Just a thought. Good day...

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Diversity of Products or Services
2.4 (17 reviews)
2.6 (61 reviews)
Reviewer's quote

Basically you read take open book multiple choice tests. Then when you have a project to complete instructions are vague . The forms in these bookkeeping projects are unfamiliar nothing like what was already covered. Multiple misprints through out course. Buy accounting for dummies you'll get...

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...So now im paying a grand for an education i never recieved! To me that is theft! They are taking money from me with me never receiving services or given a chance to make things right. They do not care about anything other than $..

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Customer service
1.8 (16 reviews)
2.5 (56 reviews)
Reviewer's quote

If someone has an interest in a particular field of study that US Career Institute offers, their courses can determine if you have a skill set fitted for that profession. It is like anything else in life. You enter a contract to pay in full or in installments. Any money that is uncollected will go...

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...No one at customer care can give me straight answer about when this was sent out. I got 3 different answers. Makes me very mad and flustrated with this whole school...

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Website
2.7 (15 reviews)
2.8 (58 reviews)
Reviewer's quote

The website lists THREE different prices at various times - one price for paying all at once, one price for increments, and then there's a "sale" price that is just not available anywhere I could see when I went to pay. In addition to that, there are all kinds of little "oh, by the way, you really...

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...On the primary Penn Foster website where you view all the programs to enroll in, you can read an overview of your program of interest. I highly recommend requesting info by mail; I love looking through the brochure and forms. Most questions can be answered there...

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US Career Institute and Penn Foster Pros and Cons

Pros
  • I liked the overall course
  • Online learning
  • Mobile friendly
  • Inexpensive
Cons
  • Misleading advertisement
  • Shady pricing
  • Inadequate training
  • Customer service
  • Over the phone communication
  • No help

US Career Institute and Penn Foster Most Positive Reviews

Top rated reviews
5

Every state has different requirements for the courses provided. Some more then others. Even CNA work. One state you...

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5

I am a student of Penn Foster, and I enrolled in 2013. I have had an excellent experience and find the courses to be cha...

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4.8

I went to us career institute for veterinary assistance classes and graduated with high honors. I now work at a humane...

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5

I spent the last year and a half working on my high school diploma. I was worried at first that it could be a scam,...

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US Career Institute and Penn Foster Most Critical Reviews

Lowest rated reviews
1

I signed up for the Medical Billing and Coding classes. The classes have such cheap materials for the money. I also lost...

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1

I enrolled in one program on a Monday, called the next day to cancel and to enroll in a different program. The first...

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1

This place uses misleading advertisement to trap people enroll then they will find all the excuses to make you pay to th...

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1

I was looking online to finish my high school diploma. I read in their website before calling to make sure this was the...

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US Career Institute and Penn Foster Latest Reviews

Recent published reviews
No votes

Seen an ad in my puzzle book and decided to check it out. I had a feeling it was too good to be true, and sure enough I...

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3

It is obvious that this school is nothing but a bunch of *** A person has been accused of cheating just because they...

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No votes

I am planning to have my on business as wedding planner so i taking courses to learn i hope the school is up to date

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No votes

I paid for tuition for one semester in full and two full payments were taken out...

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US Career Institute and Penn Foster Products and Services

Most reviewed product and services
  • Us Career Institute Program (5 reviews)
  • Us Career Institute Medical Coding And Billing Program (5 reviews)
  • Us Career Institute Bookkeeping Specialist Program (2 reviews)
  • Penn Foster Program (74 reviews)
  • Penn Foster Course (12 reviews)
  • Penn Foster Teacher (1 review)